Caliber - Stone Mountain

4.8 (2,730reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,730)

My Experience

Very impressed with Andy Perry’s work. His timely updates on the work progress was great.

Likely to Recommend

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Returned Clean

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I rated this a two because my vehicle has not been restored to its pre–deer collision condition, even after more than $7,000 in repairs.

Repair Quality

First, the headlights appear misaligned and different from one another. When driving, I now see a purple line, which was not present before the repair. The headlights do not appear to be aligned properly. Additionally, the hood now sits lower than the front of the car, and the front end is uneven. Part of the front of the vehicle is pushed back more on one side than the other. There is also peeling paint on the right-side bumper. Regarding the door repair, it is very clear that filler was used and painted over, but there was no attempt to properly sand or smooth the area. The surface is visibly uneven. The paint in this area also looks much flatter than the rest of the car. While I understand the metallic sparkle in the paint can sometimes affect appearance, this area clearly does not match the surrounding panels.

Customer Service

Communication is lacking.

Returned Clean

My Experience

Andy did a wonderful job Communicating with his phone calls and text. I am very well satisfied with the job.

My Experience

Andy kept me informed throughout the process. Very easy to work with. And my repair looks like new. So appreciated.

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My Experience

Great experience.... friendly, knowledgeable staff? 👍🏿

My Experience

Everything was well explained and things moved smoothly and all my questions and concerns were answered!

My Experience

We were very satisfied with our experience. Andy was very knowledgeable and explained the estimate and repair very well. The receptionist was very pleasant.

Likely to Recommend

Repair Quality

The repairs were very well handled.

Customer Service

Andy was very efficient and friendly and explained everything very well.

My Experience

I'm very satisfied with the overall service. The staff kept me updated and at the end explained the necessary repairs very clearly. The technicians fixed the issues perfectly. A trustworthy shop that provides great value!

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My Experience

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Repair Quality

Excellent service and my vehicle was ready when promised. Great overall experience

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Returned Clean

My Experience

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Repair Quality

Received new bumper but had a scratch on it. Didn’t want to leave my car again but was informed by Ezekiel that he would reach out to me to get it fixed.

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Returned Clean

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My Experience

Vedran was very informative. The business is very thorough and we felt well taken care of. The staff is polite and knowledgeable.

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My service techs were very helpful and knowledgeable

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Returned Clean

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Always love Caliber

Repair Quality

Brand new car basically!! I love it

Customer Service

Andy is the best and super informative and kind. Would work with him again.

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Repair Quality

Excellent service and customer support. Very satisfied.

Customer Service

Extremely well done!!!

Returned Clean

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My Experience

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My Experience

Excellent service; especially service advisor excellent communication, updates, friendly, helpful, explained everything, great representative of your company

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Repair Quality

My car looks brand new like it was never hit

Customer Service

Ashely was amazing! She kept be informed throughout the entire process! From drop off to pick up everything was a smooth process

Returned Clean