Caliber - Stone Mountain

4.8 (2,730reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,730)

Likely to Recommend

Repair Quality

Excellent/ The Customer service amazing / I see professionalism / they are above & beyond / Ashley B. wonderful agent

Customer Service

excellent

Returned Clean

My Experience

Everything went great, better and quicker than expected. This was my second experience with Caliber Collision and both repairs were excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks as if there was never any damage

Customer Service

Very easy to work with the folks at Caliber. The car was ready when the said it would be and I was in and out of the shop in literally minutes. People were very nice and helpful

Likely to Recommend

Very professional

Repair Quality

Working with Andy was a pleasure

Customer Service

My Experience

Great turn around time. Customer service great. Ezekiel called to let me know where they were in the process due to part deliveries and other observed. Very personable young man with thorough explanations. My husband had an accident while my vehicle was in the shop and needed his vehicle fixed and chose Caliber over Ford due to the updates and timeliness of taking care of all problems. Shows we will definitely use them if needed in the future.

Likely to Recommend

Repair Quality

Ladies in the office were Great and work was completed in timely manner. The car looks like it did before the damage.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Phili was always informative when we spoke.

Customer Service

When speaking with a live person. Text message always stated l would be receiving a call that was never received with update conversation.

Returned Clean

Likely to Recommend

A well established company , with great craftsmanship.

Repair Quality

Did a solid job.

Customer Service

Great people skills.

Returned Clean

My Experience

It far to long. I brought my car in October 15th. I got it back December 5th. I ended up with a rental car bill of over $1,400. I kept getting return dates twice a week for seven weeks.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to thank Andy He sent me updates every day to let me know what was going on with the car, he is very informative and knowledgeable. Thank you

My Experience

Great customer service and quick repairs

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Andy was very professional and patient in explaining the process. Great communication

Likely to Recommend

Repair Quality

Andy provided great customer service.

Customer Service

The team provided excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great experience

Repair Quality

Andy provided great service. He kept me updated every step. Car looks great.

Customer Service

Andy is awesome