Caliber - Stone Mountain

4.8 (2,732reviews)
95%
2060 Ross Rd. SW,  Lilburn,  GA  30047

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,732)

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Returned Clean

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Likely to Recommend

Without a doubt I would definitely recommend them.

Repair Quality

Great customer service. Excellent work on returning my vehicle. Clean and shiny. Repairs were completed and when I had an issue my service rep got right on it.

Customer Service

Very polite easy to talk to. Met request we had with a smile.

Returned Clean

Likely to Recommend

Great

Repair Quality

Car looks go

Customer Service

Great service

My Experience

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Customer Service

Returned Clean

My Experience

I was blown away at the attention we recurved from the entire Caliber Team. Andy was super helpful and kept us up to date on the process and was able to answer all our needs. It’s great to know your team takes pride in what you do and it really shows. This is why I will only take my vehicles to Calider. Thanks again Andy for a job well done!

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Repair Quality

Headlights were not adjusted for driving. When I had another mechanic try to adjust them for me, the lights were incapable of being adjusted so they stopped, not knowing what had been done to cause this. Pain is bumpy in several areas. I had the vehicle looked at by another collision center and was told the same paint color as the car was not used for the repair.

Customer Service

Several promises that the vehicle would be ready on a certain date and then delayed. Also, I had left a message that my car not be taken apart if you were going to have to wait on parts. This message was never received by my caliber representative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

did a great job of keeping me informed on what wa going on

My Experience

Outstanding service, great communication, and most pleased with there fast and excellent repair service. I would recommend this facility and their hands-on service.

My Experience

I loved the way I was kept informed every step of the way. I also got back my car earlier than expected.

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Returned Clean

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My daughter had used them before and was very impressed so when they were on the insurance list I was pleased

Repair Quality

They were extremely pleasant to work with and constantly kept me updated on the progress

Customer Service

Excellent customer service

My Experience

The staff is very professional and informative.

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Customer Service

My Experience

Very professional, kept me updated on progress, excellent work.

My Experience

Likely to Recommend

Repair Quality

Great group and a pleasure to-do business with this location again!

Customer Service

Friendly and attentive

Returned Clean

My Experience

I had a great experience working with Phil. He communicated with me often to update me on the progress of my vehicle. I would like to thank him and the team at Caliber Collision on a job well done. I will definitely recommend your services to others looking for collision repair. Thank you!

Likely to Recommend

Repair Quality

Great experience I especially liked Phil he provided me with the best customer service a gal can ask for.. Thank you Phil

Customer Service

Very satisfied

Returned Clean

My Experience

Andy was awesome!

Likely to Recommend

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Customer Service

Andy rocks!