Caliber - Summerlin

4.8 (5,375reviews)
96%
10130 W Rochelle Ave,  Las Vegas,  NV  89147

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,375)

My Experience

Car looks great. I can respond better tomorrow. When I have better light. Looks good so far.

Likely to Recommend

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Returned Clean

My Experience

My Experience

Caliber was a pleasure to deal with. Everyone was pleasant and professional. Chris took wonderful care of me. I really appreciated that I could drop off my rental car when I picked my car up today.

Likely to Recommend

I would highly recommend

Repair Quality

Everyone was pleasant and professional. It was very helpful to be able to drop my rental car there when I picked up my car.

Customer Service

Chris took great care of me. So did the receptionist.

My Experience

you are fast effective and professional and it looks great thank you Fantastic

Likely to Recommend

I have already been recommend

Repair Quality

it was a wonderful experience. They were fast, efficient and flawless.

Customer Service

they always answered the phone and answered my questions in an informative and friendly manner

Returned Clean

Likely to Recommend

Repair Quality

We were very impressed with the fabulous repair job on my Lexus RX 350! Perfection! We also felt we were in good hands with Carlos. He gave us frequent updates on the repair progress and answered all questions in a very timely and upbeat matter! The front desk personal were also very courteous and professional. You all did such a thorough repair on my severely damaged Lexus! 10 stars!! Thanks so much Caliber Collision repair! Randa Cole

Customer Service

Returned Clean

My Experience

What's not to like. Professional, finished ahead of schedule and a fantastic job!

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Returned Clean

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My Experience

I would not go to any other car repair shop. I trust caliber collision and unfortunately, I have to use them too much! I go to the one on Rochelle Avenue. Chris is my agent and does an amazing job as does Juanita.

My Experience

My Experience

First thing people at Caliber are the most curious, nicest and friendliness. And I haven't got the work they did on my Genesis. It looked show room ready. I would advise everyone to go to Caliber Great place.

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Customer Service

My Experience

Carlos was great. Kept me up to date on the repair progress.

My Experience

I had an excellent experience thanks to the outstanding customer service I received . From the moment I was helped, Carlos was friendly, professional, patient, and genuinely attentive to my needs. He took the time to answer all of my questions, made sure everything was handled efficiently, and went above and beyond to ensure I had a great experience. It’s rare to come across someone who provides this level of care and professionalism. Thank you, Carlos, for going above and beyond!

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Returned Clean

My Experience

I had the best service provided by this company from dropping my car and getting it after job completion. They always on top of things and kept me aware all the time. Most of all they did a superb job in my car repairs which I totally forgot where the damage part of it. 5 star all the way sevice!

My Experience

Likely to Recommend

Repair Quality

Amazing service!! Only place I would take my car

Customer Service

Returned Clean

Likely to Recommend

The work was that bad. Lack of communication after has been non existent.

Repair Quality

Repairs were absolutely horrible. Bubbles in the vinyl. Runs in the paint. Orange peel everywhere. Rocker panel doesn't align with door or fender. At least the door isn't dented anymore. Other than that, repairs were awful.

Customer Service

Service writer, Carlos, was great. Counter girl was just polite enough, but not helpful or welcoming to speak with. Carlos was good until repairs were "done" then I've had nothing even though the company is aware I'm unhappy with the work.

Returned Clean

My Experience

The repairs were completed in a time. We were updated on the progress often. The staff are all friendly and professional. The completed job was beautiful.

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My Experience

Carlos did a great job from the quote all the way until I picked up my car. He kept me updated all through the repair. He even had the car done 1 day before he promised. I will recommend him and Caliber to my friends.

My Experience

Likely to Recommend

Repair Quality

In one area where we were advised the vehicle was repainted, the rear hatch door panel exhibits visible surface waviness and finish distortions.

Customer Service

Returned Clean