Caliber - Suwanee
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent customer service!!!
My Experience - 5.0/5.0 -
Working with Cathy was amazing. She made me feel at ease during this entire process. You have definitely gained a repeat customer and I thank you all very much for your hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication and said what you could do and it was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t get your satisfaction scale to work but I would give you a 10. Your operation seems to run very smoothly and the work seems to be high quality. I enjoyed working with her. She is very pleasant and very professional.
Customer Service - 5.0/5.0 -
The work was done very well and your operation seems to run very nicely. Kathy is very nice and professional.
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A job well done, fast friendly service. Chris at your Suwanee, GA location was communicative and turned the repair around fast for me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Vehicle seems fine. Poor fit of the hood. Was surprised it was brought to me like that. After I said something the fixed it quickly.
Customer Service - 4.0/5.0 -
Phone system absolutely SUCKS. Spent 30 min one day just trying to get the phone answered and getting bounced through 2 calls centers and the wrong shop. Automated texts that just push the date out one day, every day are kind of annoying.
My Experience - 5.0/5.0 -
Quality work and customer service go hand in hand at Caliber Collision. What a treat it was to find that my car was all fixed up AND cleaned on the inside and outside. I would definitely come back and recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Entire staff was awesome,polite,knowledgeable and made my experience a pleasure, with no worries. I was confident of the entire repair and the result was beautiful. I had information every step of the way. I would use them again and recommend to others as well. Bravo Team Caliber, Suwanee Georgia location.
Likely to Recommend - 5.0/5.0 -
I would use them again and gladly recommend to others.
Repair Quality - 5.0/5.0 -
repair is beautiful. Like it never happened.
Customer Service - 5.0/5.0 -
Entire Team was great. Kept me informed, very patient and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service at Caliber was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never, Not even if you was the only repair shop in Georgia.
Repair Quality - 0.5/5.0 -
I am glad not be working with Caliber Collisions for the repair of my car.
Customer Service - 5.0/5.0 -
The woman at the front desk was a professional
Returned Clean
My Experience - 5.0/5.0 -
Five star service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
All interactions with staff were great. I spoke with Samantha, Chris and gee I am sorry but one other gal and all were respectful, courteous, gave timely information and kept me informed all along the way. I was very impressed by the service I received. I will recommend Caliber Collision in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber has service my vehicle twice and I have been very pleased with the quality of work done
Customer Service - 5.0/5.0 -
I was kept inform on the status of my vehicle which I really appreciated. I did not have to make numerous phone to calls to see what was going on with my vehicle.