Caliber - Sycamore

4.9 (677reviews)
97%
755 Foxpointe Dr,  Sycamore,  IL  60178

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (677)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for being friendly, professional, and courteous throughout the process. Communication was a standout strength, with customers appreciating frequent text and call updates at every stage of the repair. Many vehicles were completed ahead of schedule, which customers found especially valuable. A few customers noted areas for improvement directly, including occasional delays in part delivery, minor missed repairs, and isolated cleanliness concerns upon vehicle return.
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"Outstanding customer service and superb workmanship with my car repair."
"... repair experience, then Caliber is the place to go. From personal treatment to quality of work, they excel." Read more
"... correctly, not just quickly patched up. You can tell they take pride in their work because the quality shows. At the same time, they got the job done faster than ..." Read more
"1010 Im extremely satisfied with the repair quality. My car looks like it was never damaged, and everything was done professionally and on time. Great experience ..." Read more
"... repair and paint as I personally have seen. It is difficult to impossible to tell new paint from factory. A VERY good job! Very friendly, informative and ..." Read more
"Ready early!"
"My car was ready 2 days earlier than anticipated!"
"Excellent work. Smooth from start to finish. My Aviator was done ahead of schedule. Lined up and returned my rental vehicle. What a pleasurable ..." Read more
"... communicating about what was happening with my car and when. They got done a week earlier than expected and my car looks brand spankin new!! Very happy I went with ..." Read more
"Earlier than expected."
"They communicated clearly and kept me well informed during every step of the repair process."
"Very professional, communication was solid and clear all throughout the process, and it was done when they promised it."
"Great communication, clear and concise estimates, quick and timely repairs"
"Customer service was incredible, they kept me up to date on everything that was happening with my car and when it was happening."
"... had the pleasure of meeting were very pleasant and kept us well informed about the progress of our repairs. Caliber Collision in Sycamore, Il also kept up to ..." Read more

Likely to Recommend

Repair Quality

Caliber Collision in Sycamore were great. They were very communicative, assisted with arrangements for the rental car and my car came back fully repaired. I would definitely use this company again. Becky at the front desk was very friendly and helpful and Carl ensured that I was completely happy with the repair before I left the premises. Thank you for your great service.

Customer Service

Caliber Collision in Sycamore were great. They were very communicative, assisted with arrangements for the rental car and my car came back fully repaired. I would definitely use this company again. Becky at the front desk was very friendly and helpful and Carl ensured that I was completely happy with the repair before I left the premises. Thank you for your great service.

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Yes, I would very much recommend it to a friend

Repair Quality

Beautiful job

Customer Service

Everyone was very personable

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My Experience

Amazing service, friendly staff and the man giving the quote initially and the final reveal of my truck was the definition of professionalism. I told my father to immediately bring his truck over for a few small scratches. They cleaned the interior of my truck as well after fixing the tailgate and quarter panel. The truck was very dirty after my vacation up north and I got it back spotless inside and outside. Would recommend 11/10 best service I've ever had.

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Repair Quality

Absolutely amazing service. Carl and the team were beyond professional

Customer Service

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My Experience

I appreciate your communication and updates during the repair. I found all of your staff to be friendly and courteous.

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Great job!

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Prompt, Professional, Polite

Customer Service

Great service all around

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My Experience

Great Service and Great Communication

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My Experience

Thank you for the updates as the repairs progressed! My family truly appreciated your responsiveness, excellent communication, wonderful repair work, and your kind staff!

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My Experience

I'm glad how well the repair went and that you dealt with insurance.

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Absolutely. We were more than pleased with everything.

Repair Quality

Outstanding service!

Customer Service

I can't imagine it being better.

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In fact I have already recommended you to a friend.

Repair Quality

Car looks great!!

Customer Service

Everyone I worked with on the phone and in person was friendly and professional.