Gerber Collision & Glass - Sycamore (Il)

4.8 (1,435reviews)

97%

(815) 756-1225

2170 Oakland Dr, Sycamore, IL 60178

97%

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2170 Oakland Dr
Sycamore, IL 60178

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About Gerber Collision & Glass - Sycamore (Il)

See Photos

2170 Oakland Dr
Sycamore, IL 60178

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Sycamore offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Reviews (1,435)

Sort By:
Newest
Rating

1,207 Customers Rated

5 Stars

72.8% Complete

(1045)
4 Stars

7% Complete

(101)
3 Stars

1.7% Complete

(24)
2 Stars

1.1% Complete

(16)
1 Star

0.4% Complete

(6)
< 1 Star

1% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as looking brand new and exceeding expectations. The team received high marks for proactive communication, providing regular calls, texts, and updates throughout the repair process. Timeliness was a strong highlight, with many vehicles completed ahead of schedule. Customers also appreciated the unexpected bonus of thorough interior and exterior detailing upon vehicle return. A small number of customers noted areas for improvement, including occasional delays, hidden costs, and isolated communication gaps, as mentioned directly in their feedback.

Select to learn more

Service Quality
Communication

"... of my truck and these people did a GREAT job. The quality of their work is top-notch my truck looks like new and they also clean all my windows, vacuum and polished ..." Read more

"Everyone was very professional and courteous, and the work is perfect. Appreciated all the updates and great communication."

"They did an excellent job on repairs. Kept me informed every step of the way. The customer service was outstanding."

"The service was done quickly, and the repair work looks great."

"... I've worked with Gerber. The first and the second they have done fantastic work. The communication skills are very good. They kept me posted as the progress of my vehicle ..." Read more

"Got notifications and calls throughout the entire time"

"Great communication! The staff have always been friendly and helpful during the repair process."

"Great communication and professional service and work."

"... and highly recommend them to friends and family. Great service and communication! Thank you" Read more

"Excellent communication and non-nonsense business sense and organization. Good balance of doing what they ..." Read more

Service Quality
Communication

Service Quality
Communication

"... of my truck and these people did a GREAT job. The quality of their work is top-notch my truck looks like new and they also clean all my windows, vacuum and polished ..." Read more

"Everyone was very professional and courteous, and the work is perfect. Appreciated all the updates and great communication."

"They did an excellent job on repairs. Kept me informed every step of the way. The customer service was outstanding."

"The service was done quickly, and the repair work looks great."

"... I've worked with Gerber. The first and the second they have done fantastic work. The communication skills are very good. They kept me posted as the progress of my vehicle ..." Read more

"Got notifications and calls throughout the entire time"

"Great communication! The staff have always been friendly and helpful during the repair process."

"Great communication and professional service and work."

"... and highly recommend them to friends and family. Great service and communication! Thank you" Read more

"Excellent communication and non-nonsense business sense and organization. Good balance of doing what they ..." Read more

Joseph (Toyota owner) reviewed 10/2/26

There were fitment issues with plastic parts that I had to pop into place.

There was miscommunication. It seemed like the left hand didn’t know what the right hand was doing.

Mary (Volkswagen owner) reviewed 10/1/26

Patrica (Ford owner) reviewed 10/1/26

Robert (Ford owner) reviewed 10/1/26

you guys are known for your out standing work it is excellent

you are known for the outstanding quality of work you preform thank you for being so good

Belen (Honda owner) reviewed 10/1/26

Translated from Spanish by Carwise

Translate review to English

Translation unavailable. Please try again later.

Lo recomendaria. Con seguridad

Exelente el personal fue muy amable

El personal fue muy amable apesar de que no hablo ingles. Gracias a todos

Stephen (Ford owner) reviewed 9/28/26

Our car was so well done...it looked brand new! Fantastic body work and paint job on our 2015 Ford Escape!! Very nice people to work with. They kept us informed about what was going on with the work and how long it was going to take.

Definitely would recommend Gerber.

My car looks almost as good as it did when we bought it new! I've only had it back for a short time, but I would be happy to recommend you to anyone who asks.

Very nice, professional. Great at communicating how the repairs were going on my car.

Steven (Chevrolet owner) reviewed 9/28/26

This was a great job fast

Great follow up

Kellie (Subaru owner) reviewed 9/27/26

I appreciated being kept up to speed on what was going on with the repairs. The communication was great! The repairs look amazing. I was very happy with the results and the customer service.

Lynn (Honda owner) reviewed 9/24/26

Completed the job early! Happy with the communication regarding the project.

Illapani (Volvo owner) reviewed 9/24/26

Tara (Hyundai owner) reviewed 9/21/26

Alex was very helpful and explained everything from the beginning. There was great communication during the whole process of them fixing my car!

Michael (Toyota owner) reviewed 9/21/26

Fast and professional service. I trust the service manager.

Quick and professional service. The service manager, Mark, is reliable and trustworthy.

Fast and professional service. The service manager, Mark, is experienced and reliable.

Anna (Honda owner) reviewed 9/21/26

Francisco (Toyota owner) reviewed 9/15/26

Absolutely will recommend them!

I received excellent service and attention, and the time it took to repair my vehicle was amazingly short.

Very satisfied. I was informed of all changes at all times.

Richard (GMC owner) reviewed 9/14/26

They are very accommodating and willing to work around your schedule to make everything very seamless

Excellent customer service

Tim (RAM owner) reviewed 9/10/26

Carolynn (Subaru owner) reviewed 9/9/26

Prompt in keeping the appointment time and accurate in the amount of time the repair took

Carol (Jeep owner) reviewed 9/7/26

Great Job

Katie (Lincoln owner) reviewed 9/4/26

Great experience. Every staff member I interacted with was fantastic.

So far so good! Looks good!

The personnel were fantastic. Alex is a great manager and goes above and beyond. I can't remember the receptionists name, but she was lovely also. Everyone seemed to actually like their jobs and each other and that is rare

John (Chevrolet owner) reviewed 9/4/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Sycamore (Il)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Sycamore (Il)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,435)

1,207 Customers Rated

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?