Caliber - Sycamore

4.9 (674reviews)
97%
755 Foxpointe Dr,  Sycamore,  IL  60178

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (674)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting their vehicles look brand new after repairs and paint work that perfectly matches factory standards. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and being kept informed throughout the entire repair process. The staff receives high marks for being friendly, professional, helpful, and knowledgeable, making stressful situations more manageable. Timeliness is another key positive, with many repairs completed ahead of schedule and customers being pleasantly surprised by early completion dates. The shop also excels in vehicle cleanliness, often returning cars cleaner than when received, with detailed interior cleaning and vacuuming. While most experiences are overwhelmingly positive, a few customers mentioned minor issues like missing parts or small details requiring follow-up visits, but these were promptly addressed by the responsive team.
Select to learn more
"Incredible work!! Looks like new again!"
"Excellent repair quality. My vehicle looks brand new, and the entire process was smooth and stress-free. Great communication and ..." Read more
"If I wanted an exceptional repair experience, then Caliber is the place to go. From personal treatment ..." Read more
"It looks amazing. Exceptional work."
"Outstanding customer service and superb workmanship with my car repair."
"Ready early!"
"The car looks great and it was completed ahead of schedule."
"I told them I was having surgery on the 9th so they finished 2 days early. I was so thankful!"
"We were so happy to have it completed so quickly so that it didn't disrupt much of our schedule."
"It was done a week early and we were very pleased"
"Yes they texted me several updates."
"Great communication with daily updates."
"Customer service was incredible, they kept me up to date on everything that was happening with my car ..." Read more
"Their communication was AWESOME!!"
"Knew what was going on through the whole process"

Likely to Recommend

Yes, I would very much recommend it to a friend

Repair Quality

Beautiful job

Customer Service

Everyone was very personable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service, friendly staff and the man giving the quote initially and the final reveal of my truck was the definition of professionalism. I told my father to immediately bring his truck over for a few small scratches. They cleaned the interior of my truck as well after fixing the tailgate and quarter panel. The truck was very dirty after my vacation up north and I got it back spotless inside and outside. Would recommend 11/10 best service I've ever had.

Likely to Recommend

Repair Quality

Absolutely amazing service. Carl and the team were beyond professional

Customer Service

Returned Clean

My Experience

I appreciate your communication and updates during the repair. I found all of your staff to be friendly and courteous.

Likely to Recommend

Repair Quality

Customer Service

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Prompt, Professional, Polite

Customer Service

Great service all around

Returned Clean

My Experience

Great Service and Great Communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the updates as the repairs progressed! My family truly appreciated your responsiveness, excellent communication, wonderful repair work, and your kind staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm glad how well the repair went and that you dealt with insurance.

Likely to Recommend

Absolutely. We were more than pleased with everything.

Repair Quality

Outstanding service!

Customer Service

I can't imagine it being better.

Returned Clean

Likely to Recommend

In fact I have already recommended you to a friend.

Repair Quality

Car looks great!!

Customer Service

Everyone I worked with on the phone and in person was friendly and professional.

Likely to Recommend

I would recommend them.

Repair Quality

They did a great job during a stressful experience.

Customer Service

Their front desk service was excellent and their communication was good.

Returned Clean

Likely to Recommend

Would recommend to anyone

Repair Quality

Everyone was super friendly and extremely helpful. My car was done by the estimated date even though there was an issue with a part. Definitely would come back again

Customer Service

Everyone was friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

My vehicle looks good as new!

Customer Service

Very pleased with the service and communication

Returned Clean