Sergio's Auto Body Co.

4.9 (476reviews)

98%

(847) 426-6844

39 Industrial Dr, Gilberts, IL 60136

98%

See Photos

39 Industrial Dr
Gilberts, IL 60136

Get Directions Email

About Sergio's Auto Body Co.

See Photos

39 Industrial Dr
Gilberts, IL 60136

Get Directions Email

In operation 20 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 4:00 pm
Tue	7:00 am - 4:00 pm
Wed	7:00 am - 4:00 pm
Thu	7:00 am - 4:00 pm
Fri	7:00 am - 4:00 pm
Sat	7:00 am - 11:00 am

* Holiday hours may differ.

Call

Reviews (476)

Sort By:
Newest
Rating

354 Customers Rated

5 Stars

68.9% Complete

(328)
4 Stars

2.9% Complete

(14)
3 Stars

1.3% Complete

(6)
2 Stars

1.1% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon pickup, complete with detailed interiors and immaculate finishes. The friendly, professional, and family-oriented atmosphere receives high marks, with customers appreciating the seamless, stress-free experience from drop-off to pickup. Communication stands out as a key strength, with daily text updates and proactive outreach keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with several customers noting repairs were completed ahead of schedule. Customers also appreciate the shop handling insurance coordination and rental car arrangements. A few customers noted areas for improvement, including occasional delays beyond original quoted completion dates and isolated concerns about repair quality upon first completion, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Exceeded all of my expectations and top notch communication! Thank you Sergios!!!"

"Excellent auto body shop! The team was professional, honest, and did outstanding work on my car. The repair was completed on time, the quality was ..." Read more

"The best place and the best customer service, 100% Highly recommend, thank you for making everything so easy for me 🙏"

"They were quick and did such a great job!!! Car looks brand new!!!"

"Perfect without cutting corners"

"The work was completed on time. The car was cleaned and immaculate."

"They under promise and over delivered."

"Our experience with Sergio's Auto Body was great. The car was done sooner than expected. The communication was about the status was great. ..." Read more

"Not a big deal, but actual completion was several days later than originally quoted."

"Jr was great from start to finish.there team finished ahead of schedule great job"

"Multiple updates with pertinent information and phone calls throughout the process. Excellent communications"

"... fast and efficient and very courteous and friendly. They kept me up to date everyday that my car was there and my car repair looks great. I will definitely ..." Read more

"Just simply a fantastic job I was given consistent update throughout the entire process and that was greatly appreciated. I would recommend ..." Read more

"I received text messages that said the car would be ready on 1215, then 1220, then 1223. It was not ready until 1230."

"Great communication!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Exceeded all of my expectations and top notch communication! Thank you Sergios!!!"

"Excellent auto body shop! The team was professional, honest, and did outstanding work on my car. The repair was completed on time, the quality was ..." Read more

"The best place and the best customer service, 100% Highly recommend, thank you for making everything so easy for me 🙏"

"They were quick and did such a great job!!! Car looks brand new!!!"

"Perfect without cutting corners"

"The work was completed on time. The car was cleaned and immaculate."

"They under promise and over delivered."

"Our experience with Sergio's Auto Body was great. The car was done sooner than expected. The communication was about the status was great. ..." Read more

"Not a big deal, but actual completion was several days later than originally quoted."

"Jr was great from start to finish.there team finished ahead of schedule great job"

"Multiple updates with pertinent information and phone calls throughout the process. Excellent communications"

"... fast and efficient and very courteous and friendly. They kept me up to date everyday that my car was there and my car repair looks great. I will definitely ..." Read more

"Just simply a fantastic job I was given consistent update throughout the entire process and that was greatly appreciated. I would recommend ..." Read more

"I received text messages that said the car would be ready on 1215, then 1220, then 1223. It was not ready until 1230."

"Great communication!"

Robert (Acura owner) reviewed 9/18/26

We were very impressed with the repair and the complete car detail. The car was like new when we received it back.

David (GMC owner) reviewed 9/17/26

Tianna (Honda owner) reviewed 9/16/26

Communication was outstanding. Everyone was kind, caring and patient. The whole process was effortless. They made you feel like your car was their car and they cared about the end result. That is what anyone who’s been in a car accident needs to feel.

Joe (Infiniti owner) reviewed 8/28/26

Russell (Dodge owner) reviewed 8/27/26

they went above and beyond expectations

Bernard (Honda owner) reviewed 8/26/26

Frank (Toyota owner) reviewed 8/14/26

great service. the process was very smooth from drop off to pickup. car looks great

William (Lexus owner) reviewed 8/9/26

Repair looks perfect! Thank you for the wash and tire shine.

Lois (Honda owner) reviewed 8/6/26

Sergios Auto Body was fast and efficient and very courteous and friendly. They kept me up to date everyday that my car was there and my car repair looks great. I will definitely use them every time I need this service and I will recommend them to my friends! Thank you!

I would definitely recommend this shop! (I was referred by a friend)

Very very happy with the service I received at Sergio’s!

Very friendly and helpful.

James (Honda owner) reviewed 7/27/26

Very satisfied, and refer everyone I know, to come to Sergio’s for any auto body work!

Most definitely!

Very pleased with the friendly and professional service provided. And the finished product is great!!!

The BEST!

Annacarin (Chevrolet owner) reviewed 7/25/26

Alexis (Honda owner) reviewed 7/23/26

Obren (Nissan owner) reviewed 7/21/26

Excellent auto body shop! The team was professional, honest, and did outstanding work on my car. The repair was completed on time, the quality was excellent, and my car looks like new. I highly recommend them to anyone needing reliable auto body repairs.

Steven (Subaru owner) reviewed 7/16/26

Sergio's Auto Body did great work and I would be happy to give them my recommendation for auto body work that my friends and family might need.

Sergio's AutoBody did great work and I would highly recommend them.

Rick (Subaru owner) reviewed 7/14/26

Great friendly service.

Richard (RAM owner) reviewed 7/13/26

Fantastic work. Always exceptional craftsmanship and customer service. I highly recommend.

Gabriel (Subaru owner) reviewed 7/9/26

I much appreciated the easy and pain-free process for getting my car repairs scheduled and completed.

Megan (Mazda owner) reviewed 7/9/26

Bonnie (Hyundai owner) reviewed 7/2/26

James (Ford owner) reviewed 6/30/26

Tailended in my F-150, I was concerned about all of the hastles the come with scheduling, estimates and was delighted when I was referred by my insurance to the "highest-rated" auto body and repair shop in my area. I had no idea how one shop could differ from another after 55 yrs of driving and several required repairs. First impression, I thought I was going to an office building. Clean, sleek and atypically welcoming. Sure there were cars, but they were nicely parked beyond the office area and in a secure location. Junior greeted me warmly as I entered he and his father's business. Beautifully clean and welcoming. The estimate was quick, he knew just what was needed and set a date for my drop-off, where I could then get my rental and await completion. Throughout the several days they had it, I was kept abreast of the progress and even reassurred that they were right on schedule for completion of the job and pickup. I was delighted to meet Sergio Jr. And have already shared his information with my kids, neighbors and friends. I will certainly be taking my cars to Sergio from this point on. Hands down, an amazingly simple experience by an honest and friendly family! Thanks to your awesome team!!!

Already have to many friends and family

The truck has been kept in pretty good shape. Sergio's brought it right back to where I hoped it would be!

Great to speak with Jr. As he talked me through what he would do to fully repair the truck and the elecronics.

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Sergio's Auto Body Co.

About Sergio's Auto Body Co.

Reviews (476)

354 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?