Caliber - Sycamore

4.9 (697reviews)
97%
755 Foxpointe Dr,  Sycamore,  IL  60178

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (697)

My Experience

Likely to Recommend

Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job !! They keep me update from all the time.. good service kind people always answer my question really nice I do highly recommend it thank you..

Likely to Recommend

I highly recommend caliber collision to everyone. Please you won't regret it.. is the best shop then any other one..

Repair Quality

Love it! great service ! My car doesn't look like have any repairs problem.. thank you 😊

Customer Service

Im really happy 😊

Returned Clean

My Experience

From the start of the repair to finish everyone was friendly, knowledgeable and explained everything to us. They kept us informed about what was happening. Such a great bunch of people. So helpful and nice. Thank you!

Likely to Recommend

I have already told some of my friends and family you guys are wonderful. My daughter and son both have gone to you guys.

Repair Quality

Looks very good!

Customer Service

Very knowledgeable and friendly

Returned Clean

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Repair Quality

Everything was done right

Customer Service

They were really helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Tim Warkins was an absolute blessing. He went above and beyond to make the entire experience easy and smooth.

Likely to Recommend

Repair Quality

Tim Warkins was amazing

Customer Service

Returned Clean

Likely to Recommend

This I'm not sure on seeing how I'm having engine running issues currently after the repair work

Repair Quality

The paint work is excellent you can't tell there was every any damage and is really very good. However I have issues with the internal work done. Truck has been getting multiple check engine codes since the repair work all in areas that had been repaired. Wiring harness were not secure, engine air filter box was not mounted and lose in engine compartment, found broken parts not replaced in damaged area, also found tools tech left behind in engine compartment. Engine still currently has running issues that it did not have before going in for repair

Customer Service

The front desk was very friendly and the service advisor was very helpfully and kept me in the loop on all the repairs

Returned Clean

Likely to Recommend

Repair Quality

IT took a little bit longer than I thought, but it looks very nice

Customer Service

Likely to Recommend

Repair Quality

The gal I worked with was wonderful. They kept me in the loop and the end product was beautiful.

Customer Service

Wonderful gal who I scheduled everything with.

Returned Clean

Likely to Recommend

Repair Quality

They were very quick and very updated with me.I knew exactly what was going on with my car

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Customer Service

My Experience

Lost my phone number which resulted in my car being fixed for over a week before I called in asking about an update. Customer service representative at the desk was rude about it when i called in as if this was my fault. I know this location had my phone number as they called me on Thursday January 29th at 2:34pm with an update about the damage and the parts ordered. I dont need a call back, I'm very satisfied with the work performed on my vehicle.

Likely to Recommend

Repair Quality

My paint job made my car look brand new again!

Customer Service

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Repair Quality

Second visit! Above extraordinary both times!! Thank you😁

Customer Service

My Experience

Staff was incredibly friendly and helpful. Made the whole experience better despite the stress.

Likely to Recommend

Repair Quality

Customer Service

Staff was incredibly helpful, kind and friendly.

Returned Clean

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Repair Quality

Friendly and professional service.

Customer Service

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Repair Quality

The car appeared clean, but the damage was fixed. I asked for caliber to re reach out to see what they can do.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was super friendly and attentive to customers. I would recommend caliber collision to anyone wanting car repairs!

Customer Service