Caliber - Tooele
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was in a car accident and my insurance recommended Caliber Collision. I love the text updates about the parts needed, status updates, and what parts they were waiting on. Absolutely beautiful work inside and out. I was very impressed and they finished about a week before the estimated date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision went above and beyond with the repairs and kept me informed throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond with the repairs.
Customer Service - 5.0/5.0 -
Scott was super kind and informed me throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Committed to completing repairs efficiently and ensuring customer satisfaction through prompt follow-up and corrective action when needed.
Repair Quality - 4.0/5.0 -
The repair was done very quickly which is good. Except that we found corrections that needed to be addressed. Which were addressed and corrected to a scale of 9 out of 10
Customer Service - 5.0/5.0 -
Very professional and polite service, up-to-date progress on repair. Very clean inside of front office.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Dear Caliber Collision Team, It has always been a great experience bringing my vehicles to your shop. I have brought more than three vehicles to you now, and your team has done an outstanding job each time, making them look as if nothing ever happened. I truly appreciate the repair work, dedication, and the warm welcome. I especially want to thank Scott for the thorough walk-through at the end and for the amazing job. We trust your shop and highly recommend you to our friends. Thank you to everyone at Caliber Collision! Best regards,
Repair Quality - 5.0/5.0 -
Dear Caliber Collision Team, It has always been a great experience bringing my vehicles to your shop. I have brought more than three vehicles to you now, and your team has done an outstanding job each time, making them look as if nothing ever happened. I truly appreciate the repair work, dedication, and the warm welcome. I especially want to thank Scott for the thorough walk-through at the end and for the amazing job. We trust your shop and highly recommend you to our friends. Thank you to everyone at Caliber Collision! Best regards,
Customer Service - 5.0/5.0 -
Dear Caliber Collision Team, It has always been a great experience bringing my vehicles to your shop. I have brought more than three vehicles to you now, and your team has done an outstanding job each time, making them look as if nothing ever happened. I truly appreciate the repair work, dedication, and the warm welcome. I especially want to thank Scott for the thorough walk-through at the end and for the amazing job. We trust your shop and highly recommend you to our friends. Thank you to everyone at Caliber Collision! Best regards,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job with communication. I never wondered what was going on with the van. Judy was on top of it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great! The team did a great job!
Likely to Recommend - 5.0/5.0 -
Very likely all the process from start to finish was excellent
Repair Quality - 5.0/5.0 -
Awesome work my car turned out wonderful looks great. Excellent work.
Customer Service - 5.0/5.0 -
Prompt communication and updates throughout the whole process great experience
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am pleased with the work done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very pleased with the customer service. Scott kept me informed with daily progress reports. The final results are like new.
Returned Clean
My Experience - 5.0/5.0 -
My 2016 mazda mazda cx9 was left looking like my fender nevet got hit after the work done at caliber collision! 10/10 would recommend to anyone looking for cosmetic repairs done right
My Experience - 5.0/5.0 -
The whole process was very easy and I appreciated all of the updates. Everyone was so nice and professional and my car was fixed before I thought It would be. I am Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angie, Scott and the whole team at Caliber were top notch and delivered a great result! So grateful for them!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I really wanted to have a better experience because there were several things Caliber Collision did well. The staff was always friendly and helpful over the phone, and I appreciated the text message updates throughout the repair process. A mechanic also went above and beyond by fixing my headlights and the plastic underneath my car, which I wasn’t expecting. The interior of my Honda was cleaned before pickup and looked beautiful. Unfortunately, the end of the repair process was disappointing. I received a text saying my vehicle was on track to be completed on July 17, but later learned it had actually been finished on July 7 and was waiting on insurance payment. Despite that, I wasn’t notified until 3:48 p.m. on a Friday that my vehicle was ready for pickup. It was also strange that the rental car company seemed to know my vehicle was ready before I did. As the customer, I expected to hear directly from the repair shop first. When I expressed my frustration about the late notice, I was surprised that I had to ask for an apology instead of one being offered. The biggest disappointment came when I inspected my vehicle. Before I even drove away, I noticed a ripple in the bumper. When I asked about it, I was told that this can happen with “secondhand bumpers,” even though, as far as I know, my bumper was original. After getting the vehicle home, I also discovered that the passenger door—the side that was damaged in the accident—creaks and makes a grinding noise every time it is opened. Because of these issues, we’ll be bringing the vehicle back to have both the bumper and the passenger door repaired. I appreciate the employees who went above and beyond, but a vehicle shouldn’t be returned as “complete” when it still has obvious issues that require another trip to the shop. My suggestions for improvement: * Communicate more clearly and promptly with customers. * Notify customers as soon as repairs are complete instead of waiting until the last minute. * Perform a more thorough final quality inspection before calling a vehicle ready for pickup. I hope these issues are resolved when we bring the vehicle back, but my first impression of the finished repair was disappointing.
My Experience - 5.0/5.0 -
I’m so thankful for the amazing people and quick turnaround. Supper job and supper people. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My van looks brand new again. Thank you. The extra details are noticed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. My van looks new.
Customer Service - 5.0/5.0 -
They even collected my sunglasses after we dropped it off