Caliber - Troy OH

4.9 (1,634reviews)
96%
200 Peters Avenue,  Troy,  OH  45373

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,634)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision did an excellent job fixing my Camry. I depend on my car for work and Caliber went above my expectations. It’s perfect and it looks like it did when I bought it new! Joe kept me informed on all repairs and expected completion date. I’m very satisfied and I’m glad I took my car there for repairs. Thank you Caliber employees!

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication in updating me on the progress of my vehicle. Everyone very polite and pleasant. I will recommend Caliber to others.

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Customer Service

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Repair Quality

Joe was great!!! 😊

Customer Service

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My Experience

This was my first car accident and Caliber Collision was professional, fast and updated my along the whole process! I would use them in the future if I need too!

My Experience

Looks great, thank you.

Likely to Recommend

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Customer Service

My Experience

Great service, outstanding job, all done with loving care. Job well done 👍🏻

Likely to Recommend

Repair Quality

Everyone kept me informed of the timelines and the work was done well

Customer Service

Returned Clean

My Experience

Very thankful and impressed with how upfront and honest they were with me. Polite and professional with every step.

Likely to Recommend

Repair Quality

Car looks like the wreck never happened.

Customer Service

They were upfront and honest about the whole process. Even when we had a delay.

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Customer Service

My Experience

I had a wonderful experience with Caliber Collision after my car was damaged in a deer accident. Since my car was in the shop for a while, I really appreciated how friendly and professional everyone was throughout the entire process. They kept me updated every step of the way, so I always knew what was happening with my repairs. The team truly went above and beyond to make the experience as smooth and stress-free as possible. I'm very happy with the service I received and would highly recommend Caliber Collision to anyone who needs auto body repairs. Thank you to the entire team for taking such great care of me and my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Once you took over, the communication was good. The repair took a lot longer that I expected. The one negative thing is the smell left in my car, it smells like sweat and like a storage room

My Experience

All repairs have been great. Car looks wonderful. I understand the issues with the delays and understand these things sometimes happen. I do think the communication with us being better or actually taking some of our calls would have aloud us to push the insurance company more as it was over a month before we even knew there was an issue. But the care was definitely great and the now running things people seem to be very diligent and customer focused as to I dont think this would ever happen again.

My Experience

I was completely satisfied with the whole process of getting my car repaired! The woman that did all my paperwork made everything simple and easy! The adjuster guy was nice and very knowledgeable. The guys did a great job on my repairs. Overall it's a great auto repair shop!! A++++

Likely to Recommend

Very likely.....but I live 25 miles from Caliber Collision

Repair Quality

Customer Service

Great Communication

Returned Clean

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Customer Service

Heather at the Centerville location was very helpful

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on time

Customer Service