Caliber - Troy OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks great and I really appreciated the daily updates.
My Experience - 5.0/5.0 -
Great job I was very happy when I was called to pick my car up. Awesome job
Likely to Recommend - 4.5/5.0 -
Yes I did a friend
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
I had a friend to go to you guys Natalie via
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff, kept me informed of repairs along the way and went the extra mile for customer satisfaction, great job guys appreciate your hard work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Quality service is something you don't know anything about. Knowing this was an insurance repair, you placed too much paperwork on me and forms took too long to process on your end.
Repair Quality - 1.0/5.0 -
You returned my car without fixing everything and let me find out about it after I paid you - this is a terrible business model that you should be ashamed of for being so unprofessional.
Customer Service - 0.5/5.0 -
You took way too long to fix my car. Early delay was due to paperwork that needed to be signed while I was on vacation. Next time use FedEx.
My Experience - 5.0/5.0 -
Vehicle looks just as good as when I first bought it! Tremendous job and quick turn around. Felt great and relieved being updated on the process everyday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Exceptional
My Experience - 5.0/5.0 -
I am blown away by the quality of service I received. Immediately from day one the customer service has been absolutely remarkable. After the car was dropped off, not only was my bumper completely fixed, but the interior was completely cleaned and they went above and beyond to remove my bumper sticker and reapply it to the new bumper. No idea how that was even possible. Needless to say, I will never go anywhere else for my collision repairs, and neither should anyone else. 11/10 service all around!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and Beyond Service, you've won a customer for life!
Customer Service - 5.0/5.0 -
Wonderful customer experience, from day one
My Experience - 5.0/5.0 -
Excellent job on my truck and excellent communication along the way! Just wish you were more like Amazon, next day delivery! LOL!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, including keeping me aware of the progress and working with my insurance to resolve issues. Very pleased with the repair quality as well
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff at Caliber Collision were all friendly and helpful during the repair process. I was notified of each step that my car repairs were in, and if there were any delays because of parts being shipped. I am very impressed with the results of my repairs and the interaction with the staff involved. I would definitely return again to there business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks fantastic. The customer service was amazing. I appreciated all the updates on the progress of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great support and extremely flexible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The ladies in the office were amazing. Saw me and took care of everything and were very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people. Great service and very helpful .