CARSTAR Troy

4.7 (3,984reviews)
93%
15 N Kings Chapel Dr,  Troy,  OH  45373
Bot
Shop AssistantSparkles

In operation 12 years.

When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,984)

My Experience

Likely to Recommend

Repair Quality

Sandy and all her crew are so good! Great staff, great body work! Couldn’t be more pleased!!

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service!! Thank you so much.

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Like to withhold our opinion until repairs are complete. We have to bring our SUV back in to have the calibration checked and the rear tailgate looked at. Bringing it back Monday

Customer Service

My Experience

Although I haven’t checked it closely what I’ve seen so far is that you did a beautiful job repairing the damage! Thank you

My Experience

Likely to Recommend

Repair Quality

Great job!

Customer Service

Very professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

You guys did a great job on my car look like it never was in an accident. Thumbs up for car stars.

My Experience

My Experience

My Experience

The work done to my car was exception. I appreciate everything you done. Thank yoy

Likely to Recommend

I've already told people at work about you. They complimented me on how nice the car looks.

Repair Quality

The work was exceptional. The best thing about it all was how fast it was done. How nice the people were. It made me glad you were there for me. Thank you so much

Customer Service

The work was exceptional. The best thing about it all was how fast it was done. How nice the people were. It made me glad you were there for me. Thank you so much

Returned Clean

Likely to Recommend

Repair Quality

Body work is great. However- my car vibrates and shakes after the accident and that still has not been addressed.

Customer Service

Pretty nice people. Technicians leave early and not able to address issue.

Returned Clean

My Experience

It looks beautiful. All of the employees I had contact with in person or on the phone were very friendly and professional. Thank you to those who put in all the work on my Terrain. You did a top notch job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Looks great

Customer Service

No problems quick service

My Experience

Really professional company. Super nice people!! Great experience!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Loved all that as fixed :) super quick and easy! Would recommend and use again

Customer Service

Brian is was awesome! Helpful. Responded quickly and was clear on info

Returned Clean