Fairborn CARSTAR

4.9 (2,987reviews)
97%
701 North Broad Street,  Fairborn,  OH  45324
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Shop AssistantSparkles

Fairborn CARSTAR Auto Body has been in business and supporting the local community by participating in various fundraisers and charities since 1973 . While supporting our community, we have held memberships with the Fairborn Area Chamber of Commerce and also with BBB-Miami Valley/Dayton. We are proud to share that since our 1995 induction into the BBB he has maintained an A+ rating as a BBB-accredited business. "Our mission is to deliver a Superior Standard of Customer Satisfaction by offering the highest Quality Workmanship without the compromise of Integrity or Ethics!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,987)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, timely repairs, and outstanding communication. Many highlight the high standard of repair work, with vehicles often returned looking brand new. The team is frequently commended for professionalism, friendliness, and going above and beyond expectations. Regular text updates throughout the repair process are a standout feature appreciated by nearly all customers. Repairs are frequently completed ahead of schedule, and seamless coordination with insurance companies and rental car providers adds to the stress-free experience. A small number of customers noted delays or communication gaps, but these represent isolated experiences in an overwhelmingly positive overall picture.
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"Exceptional service and the quality of work is unmatched. They kept me informed every step of the way and met ..." Read more
"Did a remarkable job on repairs. From the first contact, estimate, truck drop off, to truck pickup, everyone ..." Read more
"CARSTAR Fairborns repairs were thorough and quality. No cutting corners or surprises. They worked seamlessly with Geico for ..." Read more
"I am very pleased with the work done. They went above and beyond fixing things right."
"Friendly, professional and knowledgeable staff. The car was repaired flawlessly and ahead of schedule."
"... had with a car repair. I got regular text updates, my car was finished ahead of schedule and the work is impeccable!" Read more
"The Carstar team did a great job and the work was completed in a timely manner. They made a stressful situation for me much easier. Thank you!"
"Repair was perfect and completed ahead of original projected date. Staff were friendly and courteous. Coordination ..." Read more
"Took longer than expected but did a very fine job. I have used CarStar before and would ago."
"... service, sent updates after completion of each stage. Turn around was much quicker than I expected." Read more
"... noticed dripping oil underneath when I got it back. The communication could be much more efficient as well.. Also timely repair, with better communication" Read more
"... returned, we always had updates on the progress . Communication and the qaulityof work was nothing short of Amazing !" Read more
"Fantastic communication and work. They truly care about your car and put in the effort."
"good efficient job...text status updates were very helpful."
"... There was a small hiccup with my vehicle and the office was honest and kept me informed through the process." Read more

My Experience

Great customer service at the front desk. Work on the car was remarkable and couldn't be happier.

My Experience

Friendly knowledgeable staff and kept me updated every step of the way!

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Customer Service

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Carstar was absolutely wonderful through the whole process! They went above and beyond even cleaned inside of my car out for me looked brand new when I picked it up after repair! Would highly recommend them !!

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Returned Clean

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Customer Service

Impressive updates and very welcome to know each stage status

Returned Clean

My Experience

Fairborn carstar did an amazing job with my car

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Returned Clean

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Returned Clean

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My Experience

So far so good the people where really nice an helpful!

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Returned Clean

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My Experience

Very professional

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Very professional

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Very professional

Returned Clean

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Repair Quality

High-quality customer service and repairs.

Customer Service

Very kind and helpful staff

Returned Clean

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Repair Quality

Fantastic communication and work. They truly care about your car and put in the effort.

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Returned Clean

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Very fast and efficient

Customer Service

Nice

Returned Clean

My Experience

All staff members were professional and very welcoming! I was informed every step of the way! Fantastic experience!

My Experience

Filled gas tank on way home and it’s still leaking gas

My Experience

Terri and the rest of the staff were amazing and so understanding about the situation at hand. They were attentive and communicative at every turn. I would highly recommend them as they were super nice and helpful.

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Returned Clean