Fairborn CARSTAR

4.9 (2,952reviews)
98%
701 North Broad Street,  Fairborn,  OH  45324
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Shop AssistantSparkles

Fairborn CARSTAR Auto Body has been in business and supporting the local community by participating in various fundraisers and charities since 1973 . While supporting our community, we have held memberships with the Fairborn Area Chamber of Commerce and also with BBB-Miami Valley/Dayton. We are proud to share that since our 1995 induction into the BBB he has maintained an A+ rating as a BBB-accredited business. "Our mission is to deliver a Superior Standard of Customer Satisfaction by offering the highest Quality Workmanship without the compromise of Integrity or Ethics!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,952)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that repairs were completed ahead of schedule, with vehicles returned in immaculate condition. The staff is frequently commended for being friendly, professional, and knowledgeable. Regular text updates throughout the repair process are a standout feature appreciated by nearly all customers. Coordination with insurance companies and rental car agencies is noted as seamless and stress-free. A few customers mentioned delays, primarily attributed to parts availability or insurance companies rather than the shop itself. One customer noted concerns about communication gaps and unresolved mechanical issues post-repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"Exceptional service and the quality of work is unmatched. They kept me informed every step of the way and met ..." Read more
"... picking truck up, absolute first class experience. Repair work is truly remarkable. No way it could look better." Read more
"I am very pleased with the work done. They went above and beyond fixing things right."
"CARSTAR Fairborns repairs were thorough and quality. No cutting corners or surprises. They worked seamlessly with Geico for approvals."
"... pleasant & helpful during my repair of my vehicle. The quality of the repair was outstanding. I wouldnt hesitate to use them again in the future." Read more
"... in. There was a small hiccup with my vehicle and the office was honest and kept me informed through the process." Read more
"... noticed dripping oil underneath when I got it back. The communication could be much more efficient as well." Read more
"... unfortunate incidents over the past 10 years. Every time they have been great with communication and have done a wonderful job." Read more
"I was informed everyday about the progress of the repair."
"... returned, we always had updates on the progress . Communication and the qaulityof work was nothing short of Amazing !" Read more

My Experience

Staff very nice and communication was a 10/10 highly recommend!

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My Experience

Thank you to everyone in the repair of my car. I appreciated how you kept me updated on the progress. Terry was especially helpful.

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My Experience

Carstar completed the work well ahead of schedule and kept me up to date throughout the entire repair process. Everyone was professional and friendly. The workmanship was excellent and the paint blended flawlessly. Thank you to everyone who had a hand in our car repair.

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Repair Quality

Friendly, professional and knowledgeable staff. The car was repaired flawlessly and ahead of schedule.

Customer Service

Again, friendly, professional and knowledgeable staff.

Returned Clean

My Experience

Whomever repaired my vehicle I am extremely happy. It doesn't even look like it has ever been in an accident! The alignment of the panels is perfect, And the paint job is amazing. Thank you to the whole Carstar team for such a impeccable job. You guys are the best!!!

Likely to Recommend

There is no other repair shop that I could recommend, than Fairborn Carstar

Repair Quality

All I can say is whomever fix my vehicle did an outstanding job. All the alignment was perfect and the paintwork is amazing. What an impeccable job your team did.

Customer Service

The staff kept me informed every step of the way.

Returned Clean

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Repair Quality

repair is good and they got it done in time

Customer Service

communicative and fast

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I was very pleased with the repairs on my Jeep. They were very good with communicating every aspect of the repair process.

Customer Service

CARSTAR always answered any questions or concerns I had returned phone calls with detailed answers.

Returned Clean

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Very pleased with CARSTAR service! They kept us informed of the progress the entire time, and did an excellent job!

My Experience

From the moment of the initial check-in, all the way through re-accepting the vehicle, everything was done with continual updates, professionalism, and full courtesy.

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Repair Quality

Looks fantastic!

Customer Service

Initially, a time estimate was not provided. Once it was provided, it was accurate.

Returned Clean

My Experience

I was kept informed every step of the way during the process

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Every thing was great

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They were absolutely phenomenal!! I would recommend them to everyone!

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My Experience

The staff was very friendly and explained everything to me in great detail. The things they said they’d do, they did when they said they would! I am very pleased!

My Experience

Excellent service coupled with quality workmanship

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Repair Quality

Excellent job!

Customer Service

Stays in communication

Returned Clean

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My Experience

Good experience The guys did a great job on my car loved it looks super nice guys explained everything that was going on to me it was great you guys did a good job thank you