Caliber - Tualatin

4.8 (2,698reviews)
96%
10075 SW Tualatin Sherwood Rd,  Tualatin,  OR  97062

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,698)

My Experience

Alex and the team at Caliber were fantastic from my initial inspection to the finished repair. Great communication, timely response and a back to new quality repair. Very happy!!

Likely to Recommend

I will refer 100%

Repair Quality

Very satisfied. Vehicle was returned with repair in “new” condition. Delivered on time and communicated through the entire process.

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

It's really hard to judge the quality but I can say that I can't see the damage any more.

Customer Service

Really nice initial greeting and interactions with Alex. Toward the end it was a little unclear when the car would be ready. It was explained to me that they are short-staffed in the dept that does finishing touches and cleaning.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very professional and excellent communication during repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything went well Alex was very good about keeping me up To date . Thank everyone for their help Thank you. MaryLynn. Schreinet

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Staff was friendly and helpful. Did everything possible to ensure an on time delivery

Likely to Recommend

Repair Quality

Staff was knowable and willing to work with me on timing for pick up after repair

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communications

Customer Service

Returned Clean

My Experience

Excellent job on the repairs. The repair was done in a timely matter at a reasonable cost.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All of your employees have provided great customer service. Brianna exceptionally has provided excellent service with great follow up and follow through. Thanks for the service, Caliber!

Likely to Recommend

Repair Quality

My experience with Tualatin Caliber Collision was easy and painless, and even enjoyable from start to finish. I was kept thoroughly informed with knowledgeable and affable employees. I was told two weeks was the typical. However, in my case which was more cosmetic...buff and paint, my car was ready in six days! Given how many cars they had in their lot, I was pleasantly surprised. Tualatin Caliber Collision coordinated my Enterprise rental car for the duration. The car rental was Enterprise Tualatin. The experience was smooth and easy from beginning to end. I was picked up at Caliber Collision by a gentleman named Nick in the car I would be renting. Enterprise even gave me the option of renting a car that wasn't quite ready just b/c I loved the color...lol. All employees were professional, compassionate, knowledgeable, and kind. If someone is going to run into my car, Tualatin Caliber Collision took any stress right out of the equation. I highly recommend the closely coordinated team of Tualatin Caliber Collision and Enterprise Tualatin rentals. Thank you so much for turning a collision into an enjoyable experience.

Customer Service

Likely to Recommend

I think it really depends on the car, I keep my car pretty clean and no octave these things, for a quick repair on a older car it would’ve fine

Repair Quality

The repair looks good, tasty finishing that was sub par. Buffing compound all over, orange peal in the repaired quarter panel, and new scratches above repaired panel.

Customer Service

The rear quarter panel paint has orange peal on it and the finish doesn’t match. Also paid $800 to fix a scratch on the hood, I had a quote from another place to paint the whole hood for $600, you just buffed out the hood for $800+, and the there is buffing compound all over the hood? Lastly there are some surface scratches above the left rear quarter panel that was replaced that way there prior to repair. Probably scratched during repair.

Likely to Recommend

Repair Quality

Caliber did a great job. Process was smooth. Consistent communication throughout the process. Work was stellar! Our car looked good as new.

Customer Service

We appreciated the text updates along the way.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was great, communication was great and most of all, our car looks great!! Thanks so much !!