Caliber - Tullahoma

4.8 (576reviews)
97%
601 Lakeway Place,  Tullahoma,  TN  37388

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (576)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellence

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really like that the ladies in the office were very nice and informative and made the whole experience stress free

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your team was very efficient. They explained what repairs would be needed, communicated with my insurance company to insure my claim was handled correctly. They kept me informed on the progress of my repair and completion date.. I would highly recommend them.

Likely to Recommend

Repair Quality

The service was very good. Personnel were friendly, courteous, and very professional. I was informed on the progress of the repairs by updated messages. I would recommend this shop to my friends.

Customer Service

Customer service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Kept me informed on repairs and was done on time.

Customer Service

Knocking off 1 at for miscommunication on battery (outside of claim) great otherwise

My Experience

The team at the Tullahoma, TN location were great! The repairs on my Suburban made it look like a brand new vehicle again. Great experience!

My Experience

A very professional operation and their partnership with Enterprise car rental is first rate. Employees are great and kept me informed day by day. I highly recommend Caliber!!

Likely to Recommend

Repair Quality

Excellent work with Travelers and Collision!

Customer Service

My Experience

We had outstanding service from the beginning to the end. We were kept updated on our vehicle progress. Everyone was pleasant and professional.

Likely to Recommend

Repair Quality

They did an excellany job

Customer Service

Everyone very professional and polite. Very knowledgeable too.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looks great

Customer Service

Clearly communicated

Returned Clean

My Experience

This place is fantastic. I brought the vehicle in on Tuesday & had it totally repaired & detailed by Thursday. It was a minor hit & run damage & figured it would at least be a few weeks. The detailing inside & out was phenomenal. Thank you all very much. Greatly appreciated.

Likely to Recommend

Repair Quality

We recently used Caliber Collision and were really pleased with the service. They were kind, easy to work with, and kept us informed every step of the way. The repair looks great and the whole process felt simple and organized, which we really appreciated during a stressful time. Would use them again.

Customer Service

Likely to Recommend

Repair Quality

This is the second time we have used caliber. They were excellent to deal with and will definitely recommend them anywhere I can.

Customer Service

Likely to Recommend

Repair Quality

Repairs and nee paint look great.

Customer Service

Returned Clean

My Experience

I cannot overstate how friendly and amazing the staff at Caliber Collision was. The customer service was beyond amazing and the updates they provided were wonderful. I hope I never have to take my car into Caliber Collision again, but if I needed a repair, Caliber Collision is where I’m going.

Likely to Recommend

Repair Quality

I am really happy with the repairs that were made. I can't rave about the customer service as well. I hope I never have to take my car to get repaired again, but if I did, Caliber Collision would be the first place I'm going.

Customer Service

The customer service was outstanding and truly the best.

Returned Clean

My Experience

You can definitely see that the truck was painted. Several areas are not even. There are spots that were not fixed. The logo on the front was not repaired at all and looks horrible. Overall it looks like a truck that was wrecked and items were half way repaired when they should have been replaced.

Likely to Recommend

Overall quality of the work despite an amazing office team

Repair Quality

You can still see where the truck was wrecked

Customer Service

The office staff was really nice

Returned Clean