Caliber - Tyler - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We were very pleased with the service and outcome of our vehicle. We appreciate the updates given to us, on when it was to be ready. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Not happy with paint being sprayed on grill.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Diana Espinoza was great. She explained everything to me about the repairs. She had Mt truck ready and clean. Great job Diana
Customer Service - 5.0/5.0 -
Diana Espinoza was exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of repair on my pickup.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Over and above! They called me with updates 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My only complaint is that we requested a quote for some additional body work that we wanted done (a few scratches) and they said they would get us an estimate and they did not. They just completely ignored our request. It would have made sense to have that done while they had the vehicle.
My Experience - 5.0/5.0 -
I want Angelica to know that I really appreciate how hard she & the rest of the team worked to get my car finished in time. please thank them again for me!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went great. Everyone was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Wasn’t greeted by the front desk receptionist.
Returned Clean
My Experience - 5.0/5.0 -
Awesome work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me informed and completed the work professionally and in a timely manner
My Experience - 5.0/5.0 -
Staff was very pleasant and easy to deal with. For the most part I was kept up to date on status of repairs. Disappointed that it took an extra week to complete repairs, due to parts issues. One small detail I would point out, and I have had this problem when getting work done at dealers—please turn headlights back to auto when done with repairs so that I am not driving at night and not realizing that headlights are not on until after I have been driving for a while. All the repairs appear to have been done well, and I appreciated the car being washed and cleaned when I got it back.
Likely to Recommend - 4.5/5.0 -
There are several good shops in area. This shop got to my car a little more quickly than others and did a good job, but return was a week after original estimate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very friendly and kept me regularly advised as to status of repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Diana was incredible and so great at communicating with me! I loved the text by text updates and I never felt out of the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were prompt in keeping me informed but i hope the repairs can be completed a little sooner
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It would only help more if the repairs are done a little sooner