Caliber - Tyler - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were prompt in keeping me informed but i hope the repairs can be completed a little sooner
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It would only help more if the repairs are done a little sooner
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great service, great work, my only complaint was having to be without a car for 2 weeks for the repair. It seemed like it shouldn't have taken more than a few days to do the work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Deanna was a great rep and was responsive and available. She walked me through each step and even let me check in to take a peak at the process before it was finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only reason i Gave this a 9 is because the stone guard sticker was put on incorrectly. Just lazy. Other than that everything was amazing. My rep, Deana was incredible with details, and I had a great experience.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Deanna was a delight to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It was really good, representatives answered phone calls when I made them, they were courteous and polite all the time
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really please with the quality of work. The process was extremely smooth and very good communication when the job took longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deanna was awesome. She kept me updated on a very long journey in fixing the SUV with calls and texts. Highly recommended to others.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as though my accident never happened. The team at Caliber did an amazing job.
Customer Service - 5.0/5.0 -
Shelby and Diana were very professional and made me feel very comfortable throughout this process. Diana took her time to explain everything, follow up with updates, and even answer questions for me after my car left the shop. These ladies made this a seamless experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Kept truck a week longer to originally told. Price was over double what 3 other body shops quoted. But the finished product looks good.
Customer Service - 3.0/5.0 -
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