Caliber - Upper Marlboro - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was very professional and responsive. The staff kept me updated on the status and progress of my vehicle. I really like the text messages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My had a great experience. The staff was professional and updated me on the status and progress of services being done to my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a really good job keeping me informed with every update and even washing my car.I didn’t have to wait to long for service. Thank you 🙏🏾
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joshua was very professional and provided excellent communication, keeping me updated throughout my car repair. Everyone was great, and I truly appreciated the friendly, helpful service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very professionally.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision exceeded my expectations. My car was ready two days before scheduled. Josh kept me abreast of the repairs. They were extremely easy to do business with and the work that they did was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work!
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
The work was done very well but the process was challenging. You had the car for two weeks, had to order new parts several times which caused more delays. Not very good communication around the issues or the time frame
Customer Service - 2.0/5.0 -
The work was done very well but the process was challenging. You had the car for two weeks, had to order new parts several times which caused more delays. Not very good communication around the issues or the time frame
Returned Clean
My Experience - 5.0/5.0 -
I was notified by text of the progress of the completion of my car. The assistants at the office when I checked out were delightful and very professional. They were the epitome of excellent customer service. My car was spotless inside and out. My car is running beautifully. Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car was repaired properly and I was informed of delays and the staff was very professional and friendly.
My Experience - 5.0/5.0 -
I sent a previous response in, but wanted to respond about the office workers. Josh and the receptionist were true professionals. They made you feel welcomed and gave you a feeling that your vehicle would be properly cared for. I was not disappointed. Thanks and God bless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already sent comments regarding my assessment of the service and professionalism of the employees. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was great and the time it took to get my jeep repaired was exceptional. On top of the excellent service I got my jeep detailed. I am very pleased with the results. By
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was excellent. The time it took to repair my jeep was significantly important to me and it was delivered within the time frame that was told it would have. It was a in and out service.
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Many thanks to Josh and Katrina for keeping me updated and working with me to retrieve items out of my car during the repair!
My Experience - 5.0/5.0 -
Josh was extremely professional and detailed. He explained my repair process and the electronic updates kept me informed on the stages of my repair! My car looks amazing and the timeline was minimal. Very friendly hospitable team. Great repair!!Great service! I would recommend them as a satisfied customer.
Likely to Recommend - 5.0/5.0 -
I was referred to Caliber Collision North and I had an exceptional experience! So, I am happy to refer them to my family and friends.
Repair Quality - 5.0/5.0 -
I had a great experience, I was extremely satisfied with my repair. The customer service experience was exceptional!
Customer Service - 5.0/5.0 -
The hospitality of the staff is immeasurable. They are very considerate of your time and they keep the lines of communication open while your vehicle is being repaired. And the fresh popcorn is a huge plus!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle looks brand new. The shop did an amazing job fixing my vehicle, it’s was clean and I could tell it was handled with care. All of the employees were professional, personable and made an inconvenient situation more tolerable. Would definitely recommend!
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend Caliber
Repair Quality - 5.0/5.0 -
My vehicle was handled with care and looks like new. The staff was very professional and caring and I would recommend Caliber to everyone!
Customer Service - 5.0/5.0 -
The staff was very professional and caring and quick to respond
Returned Clean
My Experience - 5.0/5.0 -
My car repairs have made my look like nothing ever happened to it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept abreast to the repairs, specifically what stages were occurring at each step.