Caliber - Upper Marlboro - North

4.6 (727reviews)
89%
8951 D'arcy Rd,  Upper Marlboro,  MD  20774

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (727)

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Yes, I would recommend

Repair Quality

Joshue was very professional and quick service

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Outstanding

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Good quality work!

Repair Quality

The work completed looks amazing!

Customer Service

I wanted another quote but the technician stated that due to the age of my vehicle they didnt want to remove the ceiling liner.

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My Experience

Outstanding customer service and superb craftsmanship. Shane delivers!!!!!

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I have already referred some people

Repair Quality

Outstanding customer service coupled with superior craftsmanship. I am totally satisfied with Caliber Collision’s Upper Marlboro location

Customer Service

Shane was excellent in providing status updates!

My Experience

Everyone especially Josh we’re very helpful and friendly. Awesome job everyone

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They did an awesome job

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My Experience

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Had one minor problem but overall I was satisfying playlist

Customer Service

Great job

My Experience

The overall work was good. They didn't have the custom fix gray protected door strips so they offered to replace all with black ones, problem not a custom fix and looks odd and bulky. I will be requesting them to be replaced immediately. 2nd issue my 2022 bumper warranty. I got the real run around about who could and could not honor my warranty. The shop that did recent work said they could not fix another location bumper and the other was all good until I brought my vehicle there. It was a big mess. I finally got Chris the manager at original location to agree to replace bumper bracket. It needs to be ordered and will take less than hour to replace. Chris said the other location could have honored my warranty. It was messy situation. I hope Caliber Collison replace my strips and fix my bumper with no more issues.

Likely to Recommend

I didn't return the vehicle but will keep an eye on the bumper because their's a little bit of a gap even after bracket was installed.

Repair Quality

Outstanding customer service the second time around. The protector guards were upgraded to normal custom fit. The new bumper bracket was installed. Just a little gap after installed. The best part was the ride home and Chris the manager delivered my vehicle to me at my home. He was wonderful and I appreciate everyone's part to make the 2nd experience so much better. Thank you!

Customer Service

Excellent, Chris the manager was wonderful.

My Experience

Everyone was great knowledgeable and friendly walked us through the process.The work done was fantastic and Josh provided great customer service

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They do great work

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Josh was great

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Great job !! Very pleased .

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Excellent 👏 👌 👍 😀

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Excellent

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Returned Clean