Caliber - Upper Marlboro - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh and team did a fantastic job replacing my bumper and door molding. Josh kept me updated and addressed all my questions. Excellent customer service!
Customer Service - 5.0/5.0 -
Excellent customer service, Josh has kept me updated weekly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a wonderful job on my car. The staff were friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone we talked to at Caliber Collision was fantastic! Lauren at intake was helpful and knowledgeable, and Shane kept us updated and was very reassuring. The work was well done. We have wonderful praise for the mechanics from start to finish, and the work was done fast. Our thanks to the Caliber team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shane and everyone of the Caliber staff we met was friendly, helpful and knowledgeable. Shane kept me informed and answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
I would have give them a 10, however my truck was dirty, hand prints all over the door. Back window not cleaned. I feel like they should have clent my car before returning it. Also I had a tank full of gas and it was under a half when I got it back.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0 -
The Best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience, everyone was very helpful and made this a seamless experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looked excellent. I would definitely come back again.
Customer Service - 5.0/5.0 -
Great service! Very prompt, professional communication and they explained everything as it was happening.
My Experience - 5.0/5.0 -
I really appreciated the communication. I was told I would get updates on Tuesdays and Thursdays and I did. I was given realistic timelines and they delivered earlier. The customer service thre is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent and you can't tell that anything ever happened. I appreciate that they took the time to make sure my sensors were working properly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh Is A Great Communicator
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer service 👏🏽 Repairs were made quickly and professionally.
My Experience - 5.0/5.0 -
Your work is exceptional. Work was completed ahead of schedule and looked absolutely fantastic. Thanks for doing a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE. I appreciate the timely texts with updates about my vehicle. The damaged side looks new and makes the older side look bad🤣. More importantly, the staff was kind, helpful, understanding, and provided answers to my questions....including questions not related to the damage. I just recommended them to my neighbor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were kept informed of the status of our vehicle during the process.
Customer Service - 5.0/5.0 -
The customer service has always been impeccable!
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop, without hesitation.
Repair Quality - 5.0/5.0 -
The entire experience was great. The customer service was exceptional, and the body work was flawless. I highly recommend this business.
Customer Service - 5.0/5.0 -
Exceptional. Politeness, informative, and helpful beyond what I could imagine.