Caliber - Upper Marlboro - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fast courteous service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was professional and fast.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
At this time I am not sure because of the poor workmanship
Repair Quality - 1.5/5.0 -
I was not pleased with the repair. There are gaps between the headlamps and the bumper big enough for me to stick 2 fingers in. The edges are not smooth. It appears that the bumper is not the right fit for the car but was forced to fit. This led to a bad job overall.
Customer Service - 3.5/5.0 -
Customer service was fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their communication was awesome. Caliber kept me informed about the process and the time it would take to repair my car. I would reccommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m happy with the work completed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work is Great thus far!!
Customer Service - 5.0/5.0 -
The customer service was phenomenal.
My Experience - 5.0/5.0 -
Took a little longer than I anticipated, but the work looks really good and the staff was very friendly and professional. Especially the young lady at the front desk.
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
My car looks like it is brand new.
Customer Service - 5.0/5.0 -
Lauren was lovely to work with. The estimator was too.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Especially for VW owners
Repair Quality - 5.0/5.0 -
My bug was restored to brand new. It’s increased my self esteem and my overall happiness.
Customer Service - 4.0/5.0 -
When they had information I was informed. The claim was also updated which was nice. I saw a note on the claim that I wanted to know more about or wish I was notified about. I understand that constant communication can be slightly distracting though. But communication was efficient overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh and Lauren were friendly and provided me with 5 star customer service. They made sure they updated me with everything. I appreciate then so much.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The best shop I've ever been to
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The best I've ever dealt with at a repair shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cailber Collisions were quick and efficient with my repairs. They communicated with me the entire time they had my car to let me know of major updates. They even vacuumed and washed my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They Are Perfect And Always Make Sure Your Car Looks Brand New
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber was great but Enterprise picked me up a hour later than agreed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with the team was a great experience. The team was very professional and efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very much satisfied with the work that caliber collision did on my car I would gladly recommend them
Customer Service - 5.0/5.0 -
Customer service was awesome. I received frequent updates on my vehicle