Caliber - Upper Marlboro - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was completely satisfied and my car looks amazing.
Likely to Recommend - 5.0/5.0 -
I’d recommend them to anyone.
Repair Quality - 5.0/5.0 -
My car looks exceptionally good. Joshua did a great job with my vehicle I’d recommend anyone to caliber collision they do quality work on Darcy Road in Upper Marlboro.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
When I noticed a sound, the vehicle was returned and it was immediately fixed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service technicians from start to finish.
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Dear [Service Manager/Dealership Name], I am writing to express my significant disappointment regarding the recent service performed on my vehicle. Upon inspecting the vehicle, I immediately noticed several issues with the paintwork. Specifically, visible scratch marks were still present, and the paint exhibited an 'orange peel' texture, indicating an unsatisfactory finish. I brought these concerns to the attention of your manager, who acknowledged the imperfections. This experience raises questions about your company's quality control procedures and the thoroughness of final inspections before a customer is informed that their vehicle is ready for collection.
Customer Service - 1.0/5.0 -
My car was very dirty inside the mananger said they don’t cover the inside of cars when working on them. Wow
Returned Clean
My Experience - 5.0/5.0 -
Timely service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work looks good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality and even better customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work on time thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing. Professional. Courteous. On time. All you could ask for
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The repair did look ok.
Repair Quality - 3.5/5.0 -
I was not pleased the amount of time for the repair, also there was a 200 mile difference in my mileage and my engine light was on. I didn't have any engine problems, one a headlight and fender. Car was dirty when I got it back. Had to keep putting out money, and my hood had a dent and several specks of paint removed.
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber kept us updated on the service provided every step of the way, which was very helpful.
Likely to Recommend - 5.0/5.0 -
Definitely recommend you guys to any friend or family room