Caliber - Venice

4.9 (6,451reviews)
97%
1550 S Tamiami Trail,  Venice,  FL  34293

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,451)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff described as professional, friendly, and caring throughout the repair process. The quality of repairs receives outstanding feedback, with vehicles often looking brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating daily text updates and regular contact from service advisors. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers frequently highlight the cleanliness of returned vehicles, often detailed inside and out. The seamless coordination with insurance companies and rental car services adds significant value. While occasional delays occur due to parts availability, customers appreciate being kept informed. Some minor issues include paint matching concerns and occasional communication gaps, but the overall experience consistently exceeds expectations, leading to strong recommendations.
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"10 The customer service was fantastic. From the estimator to the administrative staff they all were wonderful. ..." Read more
"I was patiently helped with coordinating with my insurance company and getting a rental car. I was ..." Read more
"I was very pleased with the repairs that were done. My car looked like it was never damaged. The people ..." Read more
"You all provide the best customer service Ive ever scene."
"Everyone I had contact with was so professional and so personable. I feel like you really made this process ..." Read more
"I was so surprised at how quickly the process went."
"Completed work early."
"Got my car back 3 days early wonderful job"
"Day early."
"... telling me my vehicle will be ready in about a week. I was so pleasantly surprised when they called me two days later and told me it was ready!" Read more
"I received updates every day."
"Caliber staff efficient. Communicated throughout repair with updates frequently."
"Excellent communication during the entire process."
"I was always kept updated on the progress."
"The Dailey text updates were great!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was updated continually while caliber had my car. Everyone was very polite and helpful.

Likely to Recommend

I would recommend you to my friends and family

Repair Quality

You did a fantastic job.

Customer Service

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Repair Quality

The team at Caliber are extremely friendly, helpful and timely with communication, repair and delivery!

Customer Service

Very friendly team!

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Repair Quality

So far it is fine. My granddaughter drove it last nite for a while. The people at Caliber were really informative all the time on what was going on. So that helped. We have a caliber collision ten minutes from where I live in Timonium. So that’s good. Just in case I have a problem. Because I know it is warranted. Thanks.

Customer Service

Returned Clean

My Experience

Loved the text updates - everything was so smooth

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Repair Quality

Customer Service

My Experience

Thank you all from front desk to the guys that fixed it class act everyone. Thanks

Likely to Recommend

Repair Quality

Exceptional service and staff. Repairs were made as described in the work order. Recommend this company for collusion repairs.

Customer Service

Returned Clean

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Repair Quality

Wonderful group of people, informative, friendly and so helpful. Did an amazing job on my suv.

Customer Service

Exceptional

Returned Clean

My Experience

Great FRIENDLY service. Kept us well informed. Would recommend to everyone

My Experience

Chris was great. And so were the office employees from my initial phone call yo meeting them inside. My bumper was replaced in just a few days!

Likely to Recommend

Repair Quality

Great job on replacing the bumper! And it was done 1 day early.

Customer Service

The ladies were friendly on the phone and in person

My Experience

I had a very positive experience. Everyone was courteous and competent. They were very professional and pleasant to work with on the phone and in person.

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Repair Quality

Customer Service

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Definitely recommend Caliber Collision!!

Repair Quality

Excellent work. Jen took care of all our needs from the time we came to Caliber Collision to the end. Chris did an excellent job repairing my car and I couldn't be more pleased. They were both so knowledgeable and friendly; couldn't ask for a better crew!! Would highly recommend Caliber Collision!!

Customer Service

Couldn't ask for a better customer service. All our needs were taken care of.

Returned Clean

Likely to Recommend

Repair Quality

I am still waiting for the repair completed, with my 360 degree camera. The car was released with non-working camera, and the store told me to return in 1-2 weeks, when they are ready to re-set it.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Very easy

Customer Service

My Experience

Everyone was helpful and friendly. My vehicle was done sooner than expected!

Likely to Recommend

Repair Quality

Customer Service

They did a beautiful job on the car and record-breaking chime. We were very happy with the service..

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean