Sunset Cadillac of Venice

4.9 (2,081reviews)
98%
2367 Tamiami Trail South,  Venice,  FL  34293

We service all Makes and Models, Domestic Import Cars - Trucks - Vans. We do both minor and major repairs. We work with all insurance companies and provide computerized estimates. We have rental cars available and provide 24 hour towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,081)

Customers say
Overall Customer Satisfaction
Customers consistently praise the body shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and email updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised by early completions. The front desk and coordination staff are widely commended for their professionalism, friendliness, and helpfulness in navigating insurance claims. A few customers noted areas for improvement based on their experiences, including interior cleanliness upon vehicle return, occasional delays in parts procurement, and isolated instances of repair oversights requiring return visits. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... shop.Everyone was so kind and very knowledgeable. The work was top notch and the work was done faster than I expected. My car looks brand new!" Read more
"Repair was very good can't tell i had the dent paint matched rest of truck."
"For the past 6 years, I've had nothing but quality work and services from these people."
"Excellent service delivered way in advance of estimated date. Very nice people to work with."
"Completed in timely manner, in fact 2 days early"
"Actually four days early."
"Repairs were done correctly and work was finished 2 days earlier than expected. All billing was done by Sunset with State Farm"
"Car looks like new again, timeline was perfect, on schedule."
"... statements during the repair, but then learned that was an automated report that had nothing to do with the actual progress. inaccurate information is worse than no ..." Read more
"... completion, the repair of our car was handled efficiently & we were kept fully informed of progress. When finished, you couldn't even tell the car had been in an accident. ..." Read more
"The communication & the service & repairs exceeded my expectations. I also appreciated that my car had ..." Read more
"Poor listening or communication skills"

My Experience

Did a fine job repairing the damage to my car. Work was done promptly and the office personnel were courteous and helpful. They handled the paperwork and communication with my insurance company, which I would just as well not have done myself Good job guys!!.

Likely to Recommend

Excellent job done promptly.

Repair Quality

Customer Service

My Experience

Excellent communication on how my repairs were going. Great staff!! I couldn't be happier with the outcome!! You guys rock

Likely to Recommend

Repair Quality

Currently I rated six , must wash my car before I can really inspect spots that required repair . I should be able to rate accurately by end of this week. By 17 -19 of july

Customer Service

Could you possibly help me out I’m missing some Versace sunglasses in case it may have went under seat of enterprise rental was wondering if anything recovered. Other than that I recently washed finally to see vaguely indentation from original scratching . I will keep an eye on to see if it’s just shadowing from raining currently n not just odd shadowing . Overall currently all looks correct. By beginning of next week I’ll look again to make sure indentations are not visible to touch n site. Paint looks good, fumes were still noticeable for few days after . Don’t know if that was normal for location of dents.

My Experience

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Nice work done!

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Nice work done

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Would recommend

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The staff took good care of us, kept in touch on the progress of the repair, was friendly but professional. Repair work looked like new. Thanks for the good experience!

Customer Service

Great

Returned Clean

Likely to Recommend

Great quality body work. I believe the color matching is great too, but I don't see colors or shades too well

Repair Quality

The body repair appears very good. I do still have concerns of possible axle shaft, housing, pinion gears, bearings and suspension damage, due to the very hard impact on the wheel and tire during the accident impact

Customer Service

Great communication from Robin, and very helpful office staff

My Experience

From the front desk Shawn and Robert made a priority to look over the car and got everything moving in a good direction very outstanding performance from the front desk to Robert and all the staff that put the car back as good as new

Likely to Recommend

Very good service

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Returned Clean

Likely to Recommend

I was 100% pleased and happy when I saw the fantastic job they did

Repair Quality

They did a great the painting was perfect looks like it did when it was new also I owned a body shop in buffalo for 50 years so I know a good job from a great job b

Customer Service

Great job

My Experience

Outstanding service from everyone involved from the office to the repair staff. Communication was timely and accurate. Recommend highly.

Likely to Recommend

my second time using them

Repair Quality

They were just st awesome! Robin kept me updated and all the staff was very professional, kind and accommodating. Would highly recommend!

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