Caliber - Victoria - North

4.7 (793reviews)
94%
8205 N E Zac Lentz Pkwy,  Victoria,  TX  77904

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (793)

Likely to Recommend

Repair Quality

Very prompt and professional

Customer Service

Returned Clean

My Experience

Great job. Completed ahead of schedule You are the best, keeping me informed ss to progress and doing an outstanding job.

Likely to Recommend

Repair Quality

Great job.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The only time I wouldn’t recommend is if the friend didn’t have a paid rental during the repair.

Repair Quality

Still have one minor thing to be addressed.

Customer Service

Seth is very nice and explained every detail.

Returned Clean

Likely to Recommend

Repair Quality

Looks and operates like factory new.

Customer Service

From start to finish the customer service was beyond excellent!

Returned Clean

Likely to Recommend

-10 will tell them not to go unless u wanna be charged for parts u didn’t okay to be put onto ur ride

Repair Quality

They added parts to my car that the insurance did not cover with out asking me if I was willing to pay out of pocket threw away what my car had on it and told me I had to pay 1280$ out of pocket or they would take the grille off and make me leave without anything coving the huge gapping hole in the front end of my car I didn’t leave my car that way an was not leaving with my motor unprotected for the most part I ended up having to pay 500$ for something I did not okay to be put onto my car an when I told them to take it back off an replace it with what I had they said they threw mine in the trash I’d leave with nothing at all I had to pay the money to keep my radiator protected from the elements of the road not to mention what would happen with the bumper without the support of something in the grille area at all not even lik what I had prior to dropping off my car to be repaired very unsatisfied will not be recommending this company at all to anyone. I will have her tell them be ready for some extra charge at the end because you’re just gonna add parts for your car without asking first and expect you to pay for it and unwilling to replace with what you had because I threw it away which legally they’re not supposed to till you pay for your car and pick it up if there was a number less than 1 I’d picked that one I’d give this company a -10 all day everyday

Customer Service

Returned Clean

My Experience

My Experience

Great service and great service writer definitely recommend you to everyone

Likely to Recommend

Repair Quality

Great service and good service writer keep me informed

Customer Service

My Experience

Job well done! Van was immaculate inside and out when picked up. Cody was great in handling our job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I wasn’t happy at first because he gave me a pick up date, then he moved it back two times and I had to call to find out that information on both pick up dates. But after all I am very happy my car is fixed and you guys did do a great job on the repair. THANK YOU GUYS!!!! Even though I thought I would some dollars knocked off my deductible cause my date kept changing!

Likely to Recommend

Repair Quality

So Happie!.. Beautiful Work and Fast Repair!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Cody did a great job! Very pleased with Cody’s customer service.

Returned Clean

Likely to Recommend

Repair Quality

By far the best collision place I’ve been at. Thank you Seth for being awesome and leaving my car at tip top condition. Thank you so much!

Customer Service

Seth is the best!

Returned Clean

Likely to Recommend

Professional atmosphere.

Repair Quality

Very professional and completed work ahead of schedule.

Customer Service

Completed work ahead of schedule.

Returned Clean

My Experience

If I ever need body work again. On my vehicle, I will be coming back to y'all. And I will highly recommend you to anybody that I know that needs body work done.

My Experience

Repair completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly with professional repairs. I highly recommend Caliber Collision to everyone who needs their vehicle repaired.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Seth was wonderful. Kept me posted on repairs and when vehicle would be ready. Made a not so good experience very pleasant in the end. Thank you so much

Likely to Recommend

Would definitely recommend

Repair Quality

Seth made it painless and was very pleasant.

Customer Service

Customer service was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My mirror fell off, and things just weren’t aligned properly but I took it back and they are working on getting it fixed.

Likely to Recommend

Repair Quality

Had something things still wrong with my car when I picked it up but they are working to get it all worked out .

Customer Service

Returned Clean