Caliber - Victoria - North

4.7 (804reviews)
94%
8205 N E Zac Lentz Pkwy,  Victoria,  TX  77904

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (804)

Likely to Recommend

Repair Quality

I highly recommend Caliber Collison to put the rhythm back into your life.Great job.They really care .Tks a Million

Customer Service

I highly recommend Calliner Collision to put the rhythm back into your life they do great great work

Returned Clean

My Experience

I appreciate my technician for every text update given every step of the way leading to the completion of my car, he also ask if I had any questions or concerns every single time. I really appreciate the communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

they did a great job butting back together in good time awsome

Likely to Recommend

Repair Quality

yall did a great job an cody is an awome person that keep me inform on everything going on my car.

Customer Service

very good work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank ya for such a wonderful job. We were just so pleased that it was done so quickly. If I ever have to get work done again you guys will be the first place I will go to. Thank you again

Likely to Recommend

Very pleased with my repairs

Repair Quality

Did not take as long as told.

Customer Service

Desk staff professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and my car looks fantastic. Thanks Cody Brusso!!

Likely to Recommend

Repair Quality

Still loud when driving when you couldn't hear much/ anything before. Outside looks good though!

Customer Service

Had to call daily for updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Front desk wasn’t very helpful when trying to schedule drop off and pick up.

Returned Clean

My Experience

Everything was great except the time it took for the repair. It was 2 1/2 months without vehicle. They were polite and helpful except for time.

Likely to Recommend

Repair Quality

Very prompt and professional

Customer Service

Returned Clean

My Experience

Great job. Completed ahead of schedule You are the best, keeping me informed ss to progress and doing an outstanding job.

Likely to Recommend

Repair Quality

Great job.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The only time I wouldn’t recommend is if the friend didn’t have a paid rental during the repair.

Repair Quality

Still have one minor thing to be addressed.

Customer Service

Seth is very nice and explained every detail.

Returned Clean

Likely to Recommend

Repair Quality

Looks and operates like factory new.

Customer Service

From start to finish the customer service was beyond excellent!

Returned Clean

Likely to Recommend

-10 will tell them not to go unless u wanna be charged for parts u didn’t okay to be put onto ur ride

Repair Quality

They added parts to my car that the insurance did not cover with out asking me if I was willing to pay out of pocket threw away what my car had on it and told me I had to pay 1280$ out of pocket or they would take the grille off and make me leave without anything coving the huge gapping hole in the front end of my car I didn’t leave my car that way an was not leaving with my motor unprotected for the most part I ended up having to pay 500$ for something I did not okay to be put onto my car an when I told them to take it back off an replace it with what I had they said they threw mine in the trash I’d leave with nothing at all I had to pay the money to keep my radiator protected from the elements of the road not to mention what would happen with the bumper without the support of something in the grille area at all not even lik what I had prior to dropping off my car to be repaired very unsatisfied will not be recommending this company at all to anyone. I will have her tell them be ready for some extra charge at the end because you’re just gonna add parts for your car without asking first and expect you to pay for it and unwilling to replace with what you had because I threw it away which legally they’re not supposed to till you pay for your car and pick it up if there was a number less than 1 I’d picked that one I’d give this company a -10 all day everyday

Customer Service

Returned Clean

My Experience

My Experience

Great service and great service writer definitely recommend you to everyone

Likely to Recommend

Repair Quality

Great service and good service writer keep me informed

Customer Service

My Experience

Job well done! Van was immaculate inside and out when picked up. Cody was great in handling our job.

Likely to Recommend

Repair Quality

Customer Service