Caliber - Victoria - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seth was very helpful and explained everything thoroughly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast turnaround.
Customer Service - 5.0/5.0 -
Very friendly service.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated receiving updates via text throughout the process. Knowing that the workmanship is backed by a lifetime guarantee provided great peace of mind. The entire experience was convenient, efficient, and easy from start to finish.
My Experience - 5.0/5.0 -
Very professional job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and great communication thru out process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience
Customer Service - 5.0/5.0 -
Great job and kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were quick thorough and pleasant ppl to have work on my car
Repair Quality - 5.0/5.0 -
My car door looks brand new and the repairs only took a week!
Customer Service - 5.0/5.0 -
The lady was very nice and so was the tech they were both very helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Came in highly recommended and it lived up to expectations.
Repair Quality - 4.5/5.0 -
Took longer for the insurance to get their act together than it took Caliber to repair my vehicle if that means anything.
Customer Service - 5.0/5.0 -
Everyone was very friendly and it’s highly refreshing to have the chance to actually speak with a human!! No automated communication bs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good in communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Vehicle was not repaired to previous condition. Window tint does not match. I've asked to have it fixed but was told they could not.
Customer Service - 0.5/5.0 -
Vehicle was not repaired to previous condition. Window tint does not match. I've asked to have it fixed but was told they could not.
Returned Clean
My Experience - 0.0/5.0 -
It took too long. The representative would not return phone calls after being asked to, several times.
My Experience - 5.0/5.0 -
Friendly staff and thorough in their explanation of the work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work that was done on my Ford Explorer.
Customer Service - 5.0/5.0 -
Seth and the receptionist were very kind, courteous and accommodating.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair seemed to be okay, but my brakes still seem to catch sometimes. As I came home from somewhere later, I had trouble braking to slow down for cars in front of me as we approached lights or stop signs. It had done that before and the brakes act like they’re stuck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything seems to be working okay. I took it to the dealership about the computer, it turned out the car was trying to update, so they got it fixed. Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was very unhappy of the communication process of my vehicle repair and felt like the shop should have been a lot more organized of the repair. It toke 6 weeks. I was giving misinformation throughout the repair process.
Likely to Recommend - 2.5/5.0 -
Quality of the work was great. Communication and the time it took them to repair the car was not.
Repair Quality - 5.0/5.0 -
The quality of the repair was great. Communication was terrible and not truthful at times.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
amazing communication throughout the whole process and 10/10 work on my car!