Caliber - Victoria - North

4.7 (804reviews)
94%
8205 N E Zac Lentz Pkwy,  Victoria,  TX  77904

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (804)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Every interaction was the most exemplary example of customer service. Seth was the absolute best.

Customer Service

Returned Clean

My Experience

Top notch customer service from the office to the body shop. The work that was done went way above my expectations. I will be spreading the word to send everyone to caliber collision.

My Experience

Caliber collision worked with me and my insurance company to get the best results on repairing my vehicle. The staff was always ready to help and courteous. My vehicle repairs came out to perfection. I recommend Caliber Collision with their highly experienced staff.

Likely to Recommend

Repair Quality

Customer Service

Excellent, professional, courteous service. I was kept informed as promised. My car was returned professional cleaned with outstanding service. My contact person Brea did everything she said she would and more. Office personnel was so professional and courteous from the moment of 1st contract. I would definitely recommend Caliber Collision, particularly this location. Margia and John Fritz

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have already recommended it to several people.

Repair Quality

Customer Service

Best service I have ever had!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Highly recommend CC for your car needs. Every staff member I talked to was very friendly and helpful. They did an excellent job repairing my car! I couldn’t be happier. Would definitely use their services again in the future if needed!

My Experience

Everyone was very professional and courteous. The work was done in an expedient manner, and I was kept abreast of all the work being done from the beginning to the completion. I would highly recommend your company.

Likely to Recommend

I called the insurance company and relayed how happy I was with Caliber Collision

Repair Quality

They worked extremely hard to get me in and out as fast as possible.

Customer Service

Returned Clean

My Experience

Tracy and Brea kept me updat d on the repairs at all times. Everyone was very nice and courteous. We will be using Caliber Collision again for our automotive repair needs.

Likely to Recommend

Repair Quality

Great people

Customer Service

Great customer service and updates on progress on repair

Likely to Recommend

Repair Quality

Car still drives a bit shaky

Customer Service

Some Representatives were great, others were not.

Returned Clean

Likely to Recommend

Repair Quality

Horrible atención en el front desk

Customer Service

Horrible

Returned Clean

My Experience

Seth and everyone at caliber Collison were amazing to work with! I hope they have a blessed rest of their year!

Likely to Recommend

I would recommend them 10000 times over

Repair Quality

Seth and his team did an amazing job they even cleaned the inside of our truck it looks better then when we bought it. I’m so happy we chose caliber Collison

Customer Service

Very nice group of people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After bringing car home I inspected the car to notice a scratch on the left side, an indentation and some scratches on the trunk and some leftover paint…. There’s some bubbles from the paint on the left side even the right side. I feel like my car wasn’t taken good care of while under your care

Likely to Recommend

I hope someone corrects the repairs so I can change my mind on how I see caliber right now it hasn’t been good

Repair Quality

I got my car with more damage than what it went in for…. Seth and his manager were happy to try and assist me, but the manager Jose on blanco seems to not want to deal with me to help repair what damages were made I went to see him Friday and he saw me when I walked in as his employee told him I was there for him and he walked past me pretending to be on his phone and he assisted someone else before me I sat for more than 30 mins waiting on him. He finally assisted me thanks to his receptionist and when I try to show him the damages he seemed dismissive and didn’t let me show him all the damages left. I am still waiting on a call back from him as he stated the car definitely wasn’t up to repair. I hope to hear from him soon to get my car the way I turned it into caliber. I want my car repaired I am so disappointed on the work that was done.

Customer Service

Not satisfied with the repair I would like a call back I went Friday to speak with Jose the manager and he stated he would call me back to get me in

Returned Clean