Caliber - Victoria - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with caliber collision , and would recommend it to anyone. Seth was my go to person and he professional and took time to answer any questions , go over anything, i really appreciate one on one and the truck looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent Work. Very Impressed with the quality of work and the time it was completed in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job. Great service and support. 100% referral to anybody
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Justin was a wonderful rep who kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Seth was absolutely the best. He kept us updated weekly, he was empathetic, thorough and honest. Thank you Seth for your support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The people were very friendly, and I felt treated respectfully, and the work was done in a timely manner and was good quality
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Seth was in constant contact with me keeping me updated on what was happening with my vehicle. I never felt disconnected from the repair work.
My Experience - 5.0/5.0 -
N/A. Everything was well communicated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bodywork was great but they made a mistake with what I told them needed to be done then wast helpful resolving the issue
Customer Service - 0.5/5.0 -
Had aftermarket LED headlights in my vehicle and when they change the headlight out, I informed them to remove the old LED bulb and put it in the new fixture and they did not and threw the fixture away. When I called to try to get this resolved, which was their mistake, they put it on my insurance company to pay for the new bulb.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Seth kept me update.
Returned Clean
My Experience - 5.0/5.0 -
It did take longer than I had expected but everyone was so nice and kept me updated on the progress. And my Bronco looks wonderful so thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a little longer than I had expected but I am very pleased with the job y’all did. I understood that the parts did not come timely, which, of course, caused part of the extended time line. Perhaps a fix to that might be looking at the vehicle for needed parts and then letting the owner drive it until the shop has the parts on premise before the vehicle is brought back in the the repairs. I realize this may not be possible if the vehicle has to be taken apart to figure out what all is needed. Put some thought into that so owners will not be inconvenienced any more than absolutely necessary. Again, thank you for a job well done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the quality job and quick turn around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was awesome and everyone went above and beyond to get my truck fixed!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Took over a week to repair small hole/dent in black plastic of lower bumper. Ended up painting. Also, when I got the vehicle back the back seat was filthy. Looked like someone put their feet all over the back of the front seats. Had white caliche type dirt all over them. Why someone was in the back seat, I don’t know.
Customer Service - 2.5/5.0 -
Communication was poor. I had to call them rather than the other way around in order to get updates.
My Experience - 5.0/5.0 -
Overall start to finish was a good experience