Caliber - Weatherford
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Brandon, our customer service rep, did the best he could, but the techs seemed inept. They broke a door handle that had to be replaced, which added on several days to the repair. And then when the piece finally came in, the tech had lost another part that had to be ordered. Thanks to this ineptitude (and insurance delay) a one- week job turned into 3 weeks.
Likely to Recommend - 1.5/5.0 -
We’ve had repeated issues with repairs taking weeks longer than first estimated with communications being lacking.
Repair Quality - 2.5/5.0 -
What we’d planned to take a week took 3.
Customer Service - 3.5/5.0 -
Brandon mostly did the best he could, but could have communicated before I asked for updates.
Kept me Informed?
Yes
Likely to Recommend - 3.0/5.0 -
It was not terrible by any means, but the fact that they didn’t fix the car entirely is frustrating.
Repair Quality - 3.5/5.0 -
They didn’t even fix the driver side mirror that was broke.
Customer Service - 3.5/5.0 -
Very hard to get a hold of anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality was great! I couldn’t tell that there was even a repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best experience I have had!
Repair Quality - 5.0/5.0 -
So easy and quick!
Customer Service - 5.0/5.0 -
Great communication and very nice!
Returned Clean
My Experience - 5.0/5.0 -
We appreciate yall being able to speed up the process on getting our truck back sooner than later. No corners cut and the communication was on point. We’d definitely recommend your services. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Experience was fine. Repairs came out nice and the shop had them completed extremely quickly which is what was most important. There was a discrepancy with the tire/wheel where Brandon said I should have / would need to resubmit for additional damage with insurance as part of the damage but he didn’t think they’d cover it. Why not? It was part of the accident. I sent him pictures and he ended up working on the repair request for it. It was just a bizarre request that made me question his experience. The automated texting from Caliber with updates was convenient to track status but was never accurate with estimated return / pick up date. My car was done a week before insurance authorized payment so it sat getting dusty. I could tell Caliber had tried to wash it by the streaks they left but since it sat it just accumulated dust and just looked worse. There was also a giant greasy smudge mark on the interior glass that I figured someone would have wiped off but didn’t so it just added to the overall ‘unclean’ condition the vehicle was left in for me- and not how it was received (freshly washed, vacuumed and wiped down).
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks like a Good Job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciative of professionalism with a personal touch. Thanks for updates and equally as important, the car looks great! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job on the repairs
Customer Service - 4.5/5.0 -
Female at the front counter when I first came in wasn’t very accommodating. Everything else was fine.