Caliber - Wentzville - W Pearce Bl

4.9 (1,249reviews)
98%
1675 W Pearce Blvd,  Wentzville,  MO  63385
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,249)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight how staff kept them informed at every stage through texts, emails, and phone calls, making the process stress-free. Repair quality is frequently described as flawless, with vehicles returned looking brand new and often detailed inside and out beyond expectations. Numerous customers mention completing repairs ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps, minor paint or trim issues, and interior cleanliness concerns, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... repair shops and Caliber Collision is, in my view, top of the list. From the helpful and professional approach when you first walk in to the final walk around we ..." Read more
"Couldn't be happier with the whole process at Caliber. Customer service, repair quality, and finished product are beyond excellent. Car came back looking brand new and freshly detailed ..." Read more
"... repairs and everything. Then when I picked it up it looks like a brand new truck they went above and beyond cleaned the interior and I was just breathless. A++++++ ..." Read more
"They did an amazing job repairing my vehicle even went above and beyond to clean the full inside and organize everything ..." Read more
"... updates I received during the repair process. And when I picked up the car, it shined like a diamond. 11 out of 10 stars!" Read more
"... communication, very friendly and easy to work with. My vehicle was finished 6 days early, and retuned completely cleaned - in and out. Thanks again!" Read more
"Y'all were great! Got it done early. Everyone i spoke with was very helpful and kind. The repairs look amazing 👏. I will definitely recommend ..." Read more
"Had a day delay due to not passing the Quality control test. Happy that they have this process and was not an ..." Read more
"My vehicle was returned to me on target which I appreciated."
"Was completed a week prior to estimated date and under the original price quote."
"... detail for my repair through text and phone calls. They made sure I knew where the car was in the process from tear down to repair to paint. I highly recommend ..." Read more
"The staff were absolutely wonderful. They texted me each day to keep me informed of the progress. In addition they called me and chatted and supported ..." Read more
"Communication throughout the repairment was excellent. The team kept me informed every step of the way. ..." Read more
"Never was given any updates. I had to call each time."

My Experience

My Experience

Great job again!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was very please with my first ever repair. The team at caliber gave very in depth and precise information during all steps of the process. Was very pleased with the end results and all the information.

My Experience

My car was done quicker than expected, and done very well. Appreciated the quick service!

Likely to Recommend

See previous comments

Repair Quality

The mechanic that worked on my car failed to replace the gas cap, resulting in a check engine light and a return trip. While the front office is well run, I would not return to this place because I consider the mechanics in the back incompetent.

Customer Service

As I stated in my previous comment, the ladies in the front office are wonderful, but I would not ever go back to this place because I consider the mechanics in the back incompetent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a seamless experience and loved that I could leave the rental car with you and wasn’t bothered by having to return it!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Both front desk attendants (Jose and I am forgetting the other’s name) were absolutely fantastic to work with. Communication was incredible. Delivered ahead of schedule!!

Likely to Recommend

Repair Quality

Customer Service

Would rate higher if possible! Staff was absolutely wonderful, professional and communication was simply outstanding.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall, the process was smooth and effortless. The staff was helpful and communicative. The only thing I wish was better is the website on progress. The site only has information on who my insurance representative was and my Caliber Collision representative. It would have been nice to see what stage my vehicle was at so I might be able to judge when it was getting close to being done.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very professional staff, my car was fixed while i waited.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good job and fast

My Experience

The staff were absolutely wonderful. They texted me each day to keep me informed of the progress. In addition they called me and chatted and supported me through this experience. They alleviated the anxiety of “the little old lady” who worries about the outcome of a collision repair. My car looks beautiful and I will definitely toot the horn for Caliber. Thank all for the great job!😊

Likely to Recommend

I have already tooted your horn to friends and family including those living out of town.

Repair Quality

I had a wonderful experience. The staff kept me informed of the status of my repair and answered all my questions. My car looks brand new.

Customer Service

Couldn’t ask for better personnel service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful work and follow through!

Likely to Recommend

Repair Quality

Customer Service

Great people to work with!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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