Caliber - West Lafayette
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friends, went out of their way to assist, and communicated through every step of the process.
Customer Service - 5.0/5.0 -
Staff provided transportation during drop off without being asked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When my vehicle was damaged and I took my vehicle to this place. The general manager evaluated the damage and did a great job of ordering the parts immediately. The parts arrived within appropriate time and they kept me updated about the status of the parts that arrived, the repairs on the vehicle, and the time frame for completion. They also did a outstanding job of the professional work they did.
Likely to Recommend - 5.0/5.0 -
Their services was excellent and professional. My neighbor also advised me about Calibers Collision and advised me to have my vehicle repaired. I chose this location because it was convenient to my house.
Repair Quality - 5.0/5.0 -
They did an outstanding job of repairing my vehicle. The staff was very courteous and professional. The general manager did an outstanding job of ordering the parts immediately and arrived within a week. The job they performed was professional and outstanding.
Customer Service - 5.0/5.0 -
They were very helpful and the general manager encouraged me to ask questions and I was happy to ask him questions and answered all of my questions very professionally and was very knowledgeable They did a great job of repairing the vehicle in a professional manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process. Will recommend you to others!
My Experience - 5.0/5.0 -
I appreciated the text twice a week
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a fantastic job on my car, and I will definitely recommend you to my friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m completely satisfied with the results of my car, as they all were very nice and got my car done fast, plus I got emails every few days with the progress of the repairs being done.
Customer Service - 5.0/5.0 -
As I said before, I am extremely happy with Caliber Collision
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair on my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was such a pleasant experience and I would highly recommend anyone to get their car done there. Ashley was so helpful and friendly as were the girls at the front desk. My car came back like a new car inside and out!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
There are some scratches on the rear light
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wry nice job!!!❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was the town crier letting friends and anyone else around me know how pleased I was to be receiving updates.
Repair Quality - 5.0/5.0 -
I’m very pleased with the Caliber Collision repairs. I’m pleased with the number of times I received updates!
Customer Service - 5.0/5.0 -
I am very pleased with the customer service! I received progress reports along the way and was kept aware of expected completion day. I have spoken with friends about the high ratings!!