Caliber - West Lafayette

4.9 (1,515reviews)
98%
3520 Paramount Dr,  West Lafayette,  IN  47906

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,515)

My Experience

You guys did a great job repairing our Corolla. The body and paintwork were perfect and looks like new.

Likely to Recommend

Repair Quality

Work was completed fast and looks perfect

Customer Service

Returned Clean

My Experience

Eric was so awesome!!! He must be blessed and highly favored!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great, had a great experience

My Experience

I really enjoyed the fact that I was notified every step of the way. Also got my car in and out quickly for the amount of damage I had. Would recommend to others.

Likely to Recommend

Repair Quality

Wonderful place to take your car. They kept me informed of every step and if I had questions they answered them in a quick manner.

Customer Service

Returned Clean

Likely to Recommend

To anyone

Repair Quality

Eric and Pat are great this was the second time in six months that I had to have my car repaired and both times Caliber Collision came through like hamps I would highly recommend them to anyone

Customer Service

My car looks absolutely awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

They did a great job and Eric was awesome with communicating and keeping me updated on repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Professional, courteous and friendly staff. Eric was great, went above and beyond! My car looks great!

Likely to Recommend

Repair Quality

Customer Service

Eric and the staff were excellent

My Experience

They made me feel very comfortable and like they had known me forever! They were so good at communicating and even made the car rental easy! I will always go here from now on!

Likely to Recommend

Repair Quality

They were incredible, communication was great!

Customer Service

Several people greeted me by name as I walked in and I felt like I had been a customer for years even though it was my first time!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tony been knowing my family for many years. He has always looked out when it came to professional device on vehicles. You guys got a great one at your location. Just wanted to share that with you. The car came out great and you guys were very fast on getting the car back to me. Appreciate the help!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Empathetic, kind and attentive The only difficulty was finding a ride to Lafayette with a 2pm phone call that the car had to be picked up today. Would have appreciated a “heads up” in the morning.

Likely to Recommend

Repair Quality

Customer Service

No definite date for pick up was given. Took car at 1pm on Monday. On Wed received a text that the body was being worked on. At 2pm on Thursday I was called and told the car had to be picked up this afternoon because the insurance company required it to be picked up they close at 5:30pm and they said they could stay a little later. I would have appreciated more notice than 3.5 hrs and a thunderstorm to find someone to drive me 45 minutes to pick up the car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job of repairing the vehicle. Looks brand new.

Customer Service

They were extremely friendly and easy to speak with.

My Experience

Thank you so much for taking care of my car as good as I try to take care of it myself! It feels as if nothing happened and it the good quality work you’ve done on it is unmatchable. Thank you for all your help again!