Caliber - West Lafayette
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My paint was freshly chipped and I was told it was like that regardless of my before and after pictures. Then one of the technicians drove my car with a misfire then told me everything scanned clear and it drove well. He then pressured me into leaving a five star review before I hopped in my car to scan with the OBD because I had a bad feeling. The engine was fighting me after like 2 minutes and I am now replacing my sparks and coils and praying that no further damage was caused to my engine.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company was acted professionally from start to finish. The unfortunate run in with another car is now behind me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from start to finish.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very impressed with the great job that you did, including cleaning the cat inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice and they did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Buddy and his team were terrific. Quality work and excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric was wonderful! Communication was spectacular. I was never in question where my car was in the repair process. The whole team was great. I appreciated how they work with Enterprise and they both help you get to the shop and back. 5 stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Week ahead of schedule. Looks better than before
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend their services 100%. Recomiendo sus servicios al 100%.
Repair Quality - 5.0/5.0 -
The employees at Caliber Collision were attentive and diligent from day one when I took my car in for a damage estimate. During the repair process, they kept me informed at every step. In the end, my car was like new and was ready a day earlier than estimated. I thank you for all your kind attention and excellent service. I recommend them 100% and I would not hesitate at all to use their services again. Much success always! Los empleados de Caliber Collision fueron atentos y diligentes desde el primer día cuando lleve mi auto para que cotizaran los daños. Durante el proceso de reparacion, me mantuvieron informada a cada paso. Al final, mi auto quedó como nuevo y estuvo listo un día antes de lo estimado. Les agradezco todas sus amables atenciones y el servicio de excelencia. Los recomiendo al 100% y no dudaría en lo absoluto en volver a utilizar sus servicios. ¡Mucho éxito siempre!
Customer Service - 5.0/5.0 -
Excellent and diligent customer service; they always answered my questions promptly and clarified all my doubts. Servicio al cliente excelente y diligente; siempre contestaron mis preguntas con prontitud y aclararon todas mis dudas.
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was worth the drive
Repair Quality - 5.0/5.0 -
I would like to thank Eric for all of his assistance in getting my car repaired. He was very professional and kept me informed throughout the entire process. The workmanship was top of the line. I would recommend Caliber to everyone who has need for car repair.
Customer Service - 5.0/5.0 -
The staff was courteous and helpful in every way
Returned Clean
My Experience - 5.0/5.0 -
Service was good but apparently there was a problem with the parts being delivered to the correct store
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric Farrell did a great job communicating with me throughout the entire experience
Returned Clean
My Experience - 5.0/5.0 -
Good job in timely manner. Eric Farrel kept me informed with updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 4.5/5.0 -
Good work in a timely manner. Rep. Eric kept me informed every couple days