Caliber - West Lafayette

My Experience - 5.0/5.0 -

Great communication, fast turnaround once the insurance company approved and returned clean. Also delivered my vehicle to me. Thank you!

My Experience - 5.0/5.0 -

Buddy, Raphael and the entire team at the West Lafayette went above and beyond to ensure my car was taken care of in a timely and professional manner. After the repairs the car looks better than what it did on the showroom floor.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It’s like having a brand new car again

Customer Service - 5.0/5.0 -

Very well informed throughout the whole process

Returned Clean

My Experience - 5.0/5.0 -

Great! Thank you for fixing my car! It looks like new!

Likely to Recommend - 2.5/5.0 -

Only if insurance is paying, otherwise is very expensive.

Repair Quality - 4.5/5.0 -

Thank you

Customer Service - 5.0/5.0 -

Perfect

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The total experience at Caliber Collision was excellent. I was kept informed as the work progressed. The staff created a friendly atmosphere. I am very satisfied with the work done and would highly recommend Caliber Collision to others. They did an excellent job in repairing the damage to my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great work very professional with everything I loved always getting updated I had a great experience with caliber collision

My Experience - 5.0/5.0 -

Many thanks for repairing my car, for excellent and quick result. I would like to highlight very good connection, communication, very friendly and polite attitude. I especially would like to thank Eric for being a professional of high level, for his attentive and careful attitude to his job and client’s wishes. My car looks like a new one. I will recommend your service to the others. Thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Many thanks for repairing my car, for excellent and quick result. I would like to highlight very good connection, very friendly and polite communication . I especially would like to thank Eric for being a professional of high level, for his attentive and careful attitude to his job and client’s wishes. My car looks like a new one. I will recommend your service to the others. Thanks.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks for great and fast service. Shout out to Eric for picking me up as well.

My Experience - 5.0/5.0 -

Thank you to all the staff!

Likely to Recommend - 5.0/5.0 -

I would immediately and gladly recommend Caliber Collision to anyone in need.

Repair Quality - 5.0/5.0 -

I’m very satisfied

Customer Service - 5.0/5.0 -

Very attentive, welcoming and helpful service. They’re so friendly!

Returned Clean

My Experience - 5.0/5.0 -

Fast, dependable service. Completely helpful all the way around.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, wonderfully friendly people

Customer Service - 5.0/5.0 -

Completely helpful even with taking care of the rental car

Returned Clean

My Experience - 5.0/5.0 -

Eric was very communicative and repaired my car quicker than I expected! Very happy with the results and efficiency!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Repair time was faster than expected. Every thing thing matched up better than before. The job done looks excellent and professional. Very happy with the repairs made.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs done to my truck were very well executed. All the body lines matched up great. And if there is something you don’t like about it they will make it right.

Customer Service - 5.0/5.0 -

The employees here are more than friendly and willing to help. My estimator Eric Farrell was there every step of the way during the repair.

Returned Clean

My Experience - 5.0/5.0 -

Great job getting us all fixed up….. got the car back and it was cleaned all up perfect !!!! Great experience and very pleased with the wonderful service !!!!! Highly recommend !!!!!!🌞

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a fantastic job and highly recommend !!!!! Thank you !

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional. The repair was finished in 3 days instead of 5. My Durango looks like new. Eric the customer service manager made the entire process easy and and a generally pleasant experience. The only negative event was the necessity of parking in handicap spaces due to very limited number of parking spaces.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

This is the third time you've sent me this survey. The second time that I responded. Please stop sending me these surveys.

Customer Service - 5.0/5.0 -

Eric the customer service manager was great

My Experience - 5.0/5.0 -

It was necessary to replace the entire front end of my car. After Caliber finished, you'd think it was a new car that just rolled off the lot. Thank you so much, Sandy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job, thank you!

Customer Service - 5.0/5.0 -

Great communication.

Returned Clean