Caliber - West Lafayette
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The employees at the West Lafayette repair shop are all wonderful. They’re all very kind, answer all your questions and help you understand things. My Subaru looks like a brand new vehicle now thank you all for being so kind. Great job!!! Your team goes above and beyond for the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision is great! They are very considerate of their customers and take care of their vehicle. They are efficient and do great work..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding workmanship!! Prompt service!! Great communications!! Excellent staff!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the ongoing updates about the status of our repair, including both phone calls and text messages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated regular updates as to the status of our repair. Both via phone (early in the process) and later as repairs were undertaken
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really liked being kept in the know for this repair. Enjoyed personal and climate in the office. I hope we won’t need you in the future, but if we do you’ll be the first we call.Happy Easter!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber reached out to talk about stuff real pleased with their work and was done quickly very pleased when I picked it up. Thank you for your help getting my truck looking good again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was especially pleased to receive texts informing me of the progress Caliber Collision was making RE my car! I was also pleased to have my car finished before the estimated 4/6 date. I found the receptionist to be very helpful in answering questions along the way. And finally, I appreciated Kelly's knowledge of the process. Those who did the actual repair work were super skilled! Thank you to all involved for their professional work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already sent my comments.
Customer Service - 5.0/5.0 -
I already sent my comments.
Returned Clean
My Experience - 5.0/5.0 -
amazing service, timely updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
almost better than new!
Customer Service - 5.0/5.0 -
above and beyond service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have used the West Lafayette Caliber location in the past and no complaints.
Repair Quality - 5.0/5.0 -
no complaints.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and follow through. Work was well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people. Helpful and careful in what they promise.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
good
Customer Service - 4.5/5.0 -
good
Returned Clean
My Experience - 5.0/5.0 -
Great customer experience. Loved the updates as the repairs progressed. Everyone I spoke with was amazing!