Caliber - Westminster CO - Pierce St

4.7 (3,606reviews)
94%
9100 Pierce Street,  Westminster,  CO  80021

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,606)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with many highlighting daily text updates and proactive status reports. The quality of repairs receives high marks, with vehicles often looking brand new upon completion. Timeliness is frequently commended, with many repairs completed ahead of schedule. The professional and friendly staff create a seamless, stress-free experience. Customers appreciate the thorough cleaning and detailing service. While most experiences are overwhelmingly positive, some customers noted communication gaps, delays in parts availability, and occasional quality issues requiring return visits for corrections.
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"Car looked brand new."
"Awesome job, very helpful with all my questions"
"My car looks great. The repairs blend in perfectly."
"Very poor quality repair, body gaps are inconsistent and color doesn't match. Very unsatisfied with repair."
"... expert, I noticed several issues with the repairs. The paint on one side of the vehicle appears to have been applied incorrectly it looks drippy, and the ..." Read more
"Before by almost two weeks."
"Much sooner than expected"
"Took longer than original date, then was a bad paint match and had to be pulled and redone. Do appreciate ..." Read more
"2 or 3 times I needed to call to find out the vehicle was not ready."
"Took 6 days longer than expected to not even be done and also didnt do all that was promised"
"I received daily updates."
"I didnt get any contact about process until it was almost ready"
"Received generic texts. Would have love a phone call with more details"
"Awful communication, inconsistent if any at all."
"Communication not great. My car was ready the day before I picked it up. The only message I recd was ..." Read more

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Have used caliber before and had a much better experience with the service advisors.

Repair Quality

Close to as before but not exactly so can’t give a 10. Overall good quality.

Customer Service

Trina, Emma, and Ken were great but had to beg Andrew the service advisor for help.

Returned Clean

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Repair Quality

Great communication on timeline and status of the repair. So far the repair looks great bring the car back to good shape

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Quick and friendly

Customer Service

Returned Clean

My Experience

Amazing service! Very communicative and Tammi was so positive.

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Customer Service

Returned Clean

My Experience

If Google would let me leave a second review for the second time I went to this location this year, I would! I was well taken care of the first visit there. Over and above my ask, honest and fair price, went out of their way to help make a deadline that I was positive could not be met… AND everyone was authentic, kind and good at what they do. Just wow. In a world where it sometimes seems like it’s gone off the rails, you folks over at the pierce location have won my loyalty for life.

Likely to Recommend

Repair Quality

Never I mean never have I ever dellt with a Company so efficient...

Customer Service

Never I mean never have I dealt with such a Company. Kudos

My Experience

My Experience

Andrew and the crew were incredibly friendly and the work was outstanding! I am so happy the way my truck came out. It actually looks better than it did before the accident!

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Repair Quality

I got my car back looking brand new! Like nothing ever happened, even better than before. The staff was patient, friendly, & super cool! 10/10, would definitely recommend! Satisfied is an understatement. Well done!

Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

Great service! Everything works great. Thank you so much.

My Experience

Your team was excellent, friendly and very professional. Thank you,

Likely to Recommend

Great work, friendly staff, knowledgeable. Definitely recommend.

Repair Quality

Friendly, knowledgeable, clean, organized. Thank you

Customer Service

Friendly, organized

Returned Clean

Likely to Recommend

No comment

Repair Quality

So far so good

Customer Service

So far so good

Returned Clean

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This is our second time using caliber with a pick up at your westminster shop and the service was also great 👍

Repair Quality

We were very impressed by the professional staff and the vehicle looks great . Thank you and please thank Tammy who kept us in tune with our cars progress. John montilla and Sue Abeyta

Customer Service

Awesome service

Returned Clean

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Customer Service