Caliber - Westminster CO

4.8 (2,462reviews)
96%
8500 W 100th Ave,  Westminster,  CO  80021
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,462)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff members being described as professional, friendly, and knowledgeable. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text and phone updates that keep them informed at every step. Quality of repairs is highly regarded, with many customers noting their vehicles look like new or better than expected. Timeliness is a strong point, with numerous repairs completed ahead of schedule. The facility's attention to detail, including thorough cleaning and detailing services, exceeds customer expectations. While most experiences are overwhelmingly positive, some customers noted issues with paint matching, part alignment, and occasional communication gaps that required follow-up visits.
AI-Generated from reviews written in the last 12 months
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"... surrounding my repairs was above and beyond expectations. My car was repaired beautifully and Id like to thank everyone involved in the process ..." Read more
"Caliber always does excellent work and is excellent at communicating the status of work ..." Read more
"Terrible work. Paint color doesn't match. Panel alignment is bad. I can't believe someone would roll that out of your ..." Read more
"Excellent work, completed on time with text communication throughout the process"
"My vehicles have always been repaired beyond my satisfaction."
"Almost 3 days early"
"I got my jeep back early. Which made me very happy."
"Great job, communication and were done early!"
"Hard to say since the completion date kept moving out due to issues with slow 3rd party vendors and ordering ..." Read more
"... updates were appreciated the service was great and work was completed ahead of schedule. Great experience!" Read more
"Caliber kept me advised every step of the way."
"Really kind staff, exceptional communication! 1010"
"The daily text updates were appreciated the service was great and work was completed ahead ..." Read more
"Your team were professional, timely, and communication about my repair was excellent. Will use you if I have an unfortunate accident in ..." Read more
"Significant improvements need to be made in the communication processbetween the client , the insurance companies paying the bill, ..." Read more

My Experience

My Experience

I was very satisfied with the quality of the repair as well as the ease with which I could contact my service manager if I had any questions. I also appreciated the way that I was frequently provided with updates about the repairs so I could track the progress.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All people friendly and helpful, just like last time I was there

My Experience

What a great experience! Would go here 10/10 times! Taylor at the front desk was very friendly and helpful! Sarah Hemphill was a rockstar through this whole experience! She gave me prompt updates, vey helpful throughout the whole process of my car getting repaired and very professional! Thank you to Sarah and the whole staff for making me trust and choose caliber collisions!

Likely to Recommend

Repair Quality

Very good communication and rep was fantastic

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They are excellent—everything was completed on time as promised. Nathan handled my case, and he did a great job providing regular updates throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Sarah and crew were amazing!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your team did a fantastic job with my car. Nathan went above and beyond to get it completed to VW standards and kept me updated. I have posted a review and thank all those who were involved.

Likely to Recommend

They did a terrific job and my car looked like the day I got it from the dealer.

Repair Quality

Caliber Collision did a great job of repairing my car! Thank you for recommending them.

Customer Service

Nathan kept me informed about the status of the job. He was professional and kind.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Due to having items stolen out of my vehicle while in caliber collision possession, also have before and after photos to prove they went through my center console and took items

Repair Quality

Customer Service

I wasn’t going to summit nothing but it keeps asking, I had a bad experience. Not with the work. Because the work that was done on my vehicle was fantastic. But I had Some money taken from my vehicle while it was in caliber collisions possession

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Excellent customer service in frequent status updates, dedicated team member to communicate, no stress process from dropping the car off to picking it up.

Likely to Recommend

Repair Quality

As previously reported, excellent customer care and communication. Very easy to talk with personal representative, Sara. Car returned in excellent condition.

Customer Service

As previously reported, excellent customer care and communication. Very easy to talk with personal representative, Sara. Car returned in excellent condition.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Above and beyond my expectations. They detailed my car and fixed extra things. Thank you Nathan and Caliber employees

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was so smooth and quick. Great communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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