Caliber - Westminster CO
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The front end of my truck was worked on and all in all the workmanship looks good but I have noticed that my front bumper is not 100% straight it has a crooked look to it and the trim on my fender is still bent out slightly which looks like they could not fully bend it in, without cracking my paint.
Customer Service - 5.0/5.0 -
All in all I am 100% satisfied with your guys's customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with and very good communication and follow up. I really appreciate the quality work.
Customer Service - 5.0/5.0 -
Great customer Service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job with Communicaitons! Thank you Taylor
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Taylor did amazing not only with the car but keeping me informed of what was going on and trying to get me my car back as soon as possible. I was really impressed and very appreciative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Caliber has my vehicle for 62 days, I was lied to multiple times about progress. I was told that I would be reimbursed for my extra rental expense due to the delays, 2 months out I still have not been. Jose was kind, but not effective in managing my work, his manager Paul Karre was initially sympathetic and seemed like he was going to do the right thing and get me taken care of, and as of this point, nearly 60 days after getting my vehicle back, he has not. Couple other notes... the vehicle came back to me severely out of alignment when $2000+ of suspension work was supposedly done. I was not reimbursed for getting this fixed either as promised. The driver mirror was loose and nearly fell off, I had to fix that, the center console was not put together properly, the logos on the side of the vehicle are placed poorly with obviosuly wrong spacing compared to the unaffected side. There was also garbage/receipts from the battery replaments left under the rear seats that I recently found. I have tried to call Paul multiple times and am being ignored. I am at a point where I am considering filing a claim in small claims court, working with the better business bureau and trying to get resolution from Caliber's corporate structure. this has been the worst customer experience I have ever had.
Customer Service - 0.5/5.0 -
see previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor was the best
Customer Service - 5.0/5.0 -
Taylor has excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and workmanship
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
Very professional, quick, easy to work with and kept me up to date with everything going on with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor was very professional, kept us up to date on everything with the car and we are very satisfied with how it turned out and the costumer service!! Definitely will recommend Caliber to others and will use them again if needed!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were all excellent, professional and very helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me updated the entire time.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Door is likely misaligned and door ajar light won’t shut off even though all doors are closed. Non stop beeping
Customer Service - 3.0/5.0 -
See prior.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible work and customer service
Repair Quality - 1.5/5.0 -
Overspray on the passenger windows, had to be painted twice, clear bra is already coming off after two days of having the car back, rear view mirror on passenger side still damaged
Customer Service - 0.5/5.0 -
They left my BMW outside in the Colorado winter for over a month. The work was incorrectly done, I had to fight with them to get the work corrected. The car sat outside so long the battery died and the brakes rusted causing pulsation. When I detailed the car after receiving it, there was overspray on the passenger window I had to get off. The agents helping you are rude. The clear bra they put on is already coming off