Caliber - Westover

4.7 (318reviews)
94%
16 Monongahela Ave,  Westover,  WV  26501

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (318)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

As always an excellent repair and a day sooner than projected. Thank you for the wonderful service.

My Experience

Friendly, knowledgeable staff

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Repair Quality

Friendly knowledgeable staff

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

They had to delay my repair by 3 months after I took my car in for a week in Jan. Had to pick it up without repairs done and I had to call them to get the reschedule done when they said they would call me in March. I called them towards the end of March and then did not get to take my car in until the end of April. Once it was there and the repairs were done though, I have absolutely no complaints.

My Experience

Looks great

Likely to Recommend

Repair Quality

Customer Service

Looks great

My Experience

Everyone was polite and worked hard to find the necessary parts

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matches perfectly. Functions perfectly.

Customer Service

Super friendly and efficient people. Give’em all raises!

My Experience

Paint is not same color. It looks like it has a little pink glaze and can tell the difference from rest of the truck. There is places that looks like dust or dirt particles under paint. The step to the bed of truck has scratch on outer edge. It doesn’t look like the wheel got the scuff marks out. You were going to replace it if they couldn’t get that cleaned up. I probably could show a few other places.

Likely to Recommend

Will wait too see what follow up l receive.

Repair Quality

Commented on previous survey.

Customer Service

Commented on previous survey.

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Customer Service

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Repair Quality

Awesome!

Customer Service

I was kept up to date on what was going on. The staff are great!

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Repair Quality

Customer Service

My Experience

The work was excellent. We were kept in the loop for the whole process. You all treated us amazingly. Thank you.

My Experience

My Experience

Very professional, excellent work done quickly once able to actually get in and have repair done worth the wait

Likely to Recommend

Repair Quality

Customer Service

My Experience

N/A they did well! Very nice and patient

Likely to Recommend

Repair Quality

Customer Service

I had to wait a bit since the person in charge of billing had just left. The staff were all super nice and helpful with any questions I had

My Experience

Having the job done when they said it would be was great. Also letting me know the progress of the work is a great idea.

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Repair Quality

Customer Service

My Experience

Freindly informative service.

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Customer Service