Caliber - Morgantown

4.5 (461reviews)
91%
4 Bull Run Rd,  Morgantown,  WV  26508

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (461)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent quality of repairs, with many noting their vehicles looked brand new or better than before the accident. The staff receives high marks for professionalism, courtesy, and helpfulness throughout the repair process. Many customers appreciate the detailed communication through text updates and phone calls keeping them informed of progress. The shop demonstrates strong customer service by going above and beyond, such as providing vehicle detailing as a pleasant surprise and working with insurance companies and rental agencies. While some customers experienced delays due to parts availability or scheduling issues, the majority express satisfaction with the final results and would recommend the shop to others.
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"My Explorer looks as good as it did the day I bought it. The inside looked amazing as well, they detailed ..." Read more
"Excellent quality, excellent service, excellent turn around time!!!!!!"
"Everything looked as if it was a brand new car"
"I was completely satisfied with the work that caliber collision did on my car. I would highly recommend ..." Read more
"... the difference between the old paint and the new. You guys did great work, and as much as I hope to never need to use you again, you'll be my first choice ..." Read more

Likely to Recommend

Not hoid

Repair Quality

Absolutely horrible

Customer Service

Very poor

Returned Clean

My Experience

Speedy repair. Car looked great when I picked it up. Staff was nice and super helpful

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My Experience

Everything looks great so far only had six hours. People were great.

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Absolutely I would recommend 110%

Repair Quality

They treated me really well. The car looks excellent. I hope I don’t have to use you all again and I want to thank you again.

Customer Service

Customer service was great. They responded quickly.

Returned Clean

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My Experience

Absolutely wonderful,the paint match is incredible. Also the front end looks soooo good. Thank you guys so much.

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Returned Clean

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Would not recommend

Repair Quality

They took over 2 months to finish my car. Never called with updates, just kept sending me text messages extending my pick up date. Then when I went to pick up my car, it wasn’t even fixed and they tried to say it was. Would not recommend at all

Customer Service

Terrible customer service

Returned Clean

My Experience

The day I was supposed to pick up my truck Jeremy called and told me that their electricity was out and the road in front of the garage was at a standstill because of an accident. The call saved me from having to sit in traffic for a long time! They treat their customers like family and do exceptional work!!

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Returned Clean

My Experience

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Returned Clean

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My Experience

Very Happy to have my truck back and looking new again! I appreciate you all for getting it back to me again sucks to have a brand new truck damaged especially if it was because of someone else but you all did an outstanding job and looks new again thank you!

My Experience

I was hit head on in an accident. They were very efficient with getting my car repaired. It looks like new. Thank you for such great work!

My Experience

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Customer Service

Pleasant to work with.

My Experience

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Repair Quality

Back to original it seems

Customer Service

Very respectful.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

From turn-in to pickup, many thanks to the entire repair team. Well done. Kudos. My car is new again.

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