Caliber - Morgantown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Even though it took longer than expected, I know you can’t rush perfection, and we are greatly impressed with the work you have done.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
They told me the job would take 1 to 2 weeks, but it took 5!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks perfect I love that they even cleaned up the outside for me and seems like they cleaned up the inside of my car it’s greatly appreciated the front desk girl is wonderful she’s very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
I absolutely LOVE the final outcome of the truck, I haven't drove it yet so I don't know if it's in alignment or not but as far as I can tell it seems to be driving well. After almost 6 months of being at Caliber Collision I think that the outside of the truck looks absolutely wonderful. I know that they had some hiccups with my insurance causing them to have to purchase brand new parts for the truck instead of being able to use the used parts that they already had. Thank you all so very much for everything ❤️. You guys had to put up me calling for constant updates 🙏💞.
My Experience - 5.0/5.0 -
General manager Jeremy was great to work with. The repair took longer than anticipate but he was upfront about the delay and covered the extra days on my rental car (at-fault driver's insurance only covered 30 days). He and all the staff at Caliber in Morgantown, WV were friendly, personable , and helpful. I will recommend caliber to others.
Likely to Recommend - 5.0/5.0 -
It is difficult to find a repair service, or any service, that is honest about what is going on. And the vehicle looks great. The Morgantown location lived up to its reviews.
Repair Quality - 5.0/5.0 -
It took longer than expected but they kept me updated and were honest about the delay. General Manager was great as was everyone I dealt with at the Morgantown location.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication, for the most part, was efficient and helpful. Repairs on the car were scheduled quickly. The car was returned to me looking beautiful and ready to take me where I needed to go!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 2.3/5.0 -
While I am satisfied with the work Caliber did on my vehicle, I must comment that having it in the shop from June 17 until August 10 seems an inordinately long time.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Ouality of work was good. Only negative was them having the vehicle in the shop from June 17 until August 11.