Caliber - Westover
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was struggling to find shops within the Nationwide list that could give me the turn around I wanted. They exceeded my expectations and my car looks great. The customer service is phenomenal and this is one of the best places in Morgantown. I am so happy I found this little gem of a shop and have started to send people their way.
Likely to Recommend - 5.0/5.0 -
Very satisfied with my service
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Communication with your team was easy and expectations were clear. Our son’s car looks brand new. We appreciated the text updates too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your awesome work! You all worked quickly so I didn't have to wait long on my vehicle! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber did an amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
My Jeep looks good. Paint and body work well done. Was told it was ready for pickup on a Friday. Picked up on Monday, was told they ordered the wrong emblems and the AC hadn’t been charged. Would have to take to another shop for that. Also my Jeep has 2 horns, I think the wrong type was replaced. Only has high tone, no low tone. Waiting to see what the shop has to say about that. Also they are shipping the emblems to my house, which is super helpful. Headlight that was replaced was not adjusted. Had to adjust myself when I got home, due to it shining up to the trees instead of ahead. They had the Jeep for a week before completing estimate. Was told it would be 3 weeks for completion. It had been from 12/02/24-01/20/25. Otherwise, secretary is very nice. Never had trouble getting ahold of shop.
Customer Service - 3.0/5.0 -
My Jeep looks good. Paint and body work well done. Was told it was ready for pickup on a Friday. Picked up on Monday, was told they ordered the wrong emblems and the AC hadn’t been charged. Would have to take to another shop for that. Also my Jeep has 2 horns, I think the wrong type was replaced. Only has high tone, no low tone. Waiting to see what the shop has to say about that. Also they are shipping the emblems to my house, which is super helpful. Headlight that was replaced was not adjusted. Had to adjust myself when I got home, due to it shining up to the trees instead of ahead. They had the Jeep for a week before completing estimate. Was told it would be 3 weeks for completion. It had been from 12/02/24-01/20/25. Otherwise, secretary is very nice. Never had trouble getting ahold of shop.
My Experience - 0.0/5.0 -
Had my car way tooooooo long and I had buy a whole new battery because of it. Not happy at all. The fact I was without my vehicle so long and the fact I HAD TO PAY $125 for a battery
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Communication from office personal was lacking. Multiple phone calls and were required to complete repairs when slight damage missed during repairs was found. Many promises and return phone calls were never returned.
Customer Service - 0.5/5.0 -
See previous comments. They would tell me anything I wanted to hear to get me off the phone.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The repair job is very good, like it never happened. The inside was cleaned and detailed as well, which was super nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very professional
Likely to Recommend - 0.5/5.0 -
Stolen items from vehicle
Repair Quality - 2.0/5.0 -
Truck was at shop for long time. Pocket knifeand chain cup stolen from truck
Customer Service - 3.0/5.0 -
Hard to reach by phone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great staff really helped getting our car completed. Appreciate it Joe, Nick, Kiley
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work and service!
My Experience - 5.0/5.0 -
Totally satisfied and I am waiting four a grill appliqué to arrive at your shop to finish the job thank you