Caliber - Wichita Falls - Southwest

4.7 (605reviews)
95%
7578 Seymour Hwy,  Wichita Falls,  TX  76310

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (605)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted daily updates and transparent progress tracking as standout features, with several noting repairs were completed ahead of schedule. The quality of repair work received high marks, with vehicles frequently described as looking better than before the accident. Customers also appreciated the complimentary interior detailing upon pickup. A few customers noted areas for improvement, including occasional parts delays, isolated quality concerns, and communication gaps with third parties - all mentioned directly in their feedback. Overall, the experience was described as smooth, professional, and stress-free, with many customers expressing intent to return and recommend the shop.
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"... was exceptional—by far the best weve ever received. Our vehicle looks brand new again, and the turnaround time was impressively quick. Every step was clearly ..." Read more
"Wonderful work, wonderful people! I cant say enough good about these folks, best in the business!"
"... car guy, I have a keen eye for attention to detail. My vehicles are always returned better than expected. I highly recommend. 10 of 10. 5 stars. Two thumbs ..." Read more
"... from start to finish. The team did an amazing job — my car looks incredible and youd never know it needed body work. Turnaround was fast, everyone was friendly ..." Read more
"Paint and physical damage areas turned out great. Detail work afterwords was beyond what I had expected."
"It was ready at an earlier date than was expected!!"
"... received. Our vehicle looks brand new again, and the turnaround time was impressively quick. Every step was clearly explained and handled with professionalism. ..." Read more
"Great job on repair. Took a bit longer than estimated but communication was good throughout."
"I was initially told the service would take 1-2 weeks. Then received a text that repairs would not be completed ..." Read more
"... satisfied with the work that was done on my car ! It was done in a timely manner and done very very well ! Everyone is so kind and willing to help ! I will ..." Read more
"... received with updates and findings was phenomenal! I was never left wondering or guessing what was going on with my vehicle. Kind, professional and proficient ..." Read more
"... so thankful for their commitment to their clients! Communication was great! The work was superb! The work was great! They even cleaned the inside!" Read more
"Caliber provided excellent and professional service with constant updates throughout the entire process. Exceeded my expectations."
"Communication was not as expected"

My Experience

Thanks

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Customer Service

My Experience

When I took the car in for an estimate, I received a thorough explanation of what could and couldn't be done. I was texted with good progress reports while the work was being done. The job looked beautiful when I picked the car up.

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My Experience

Team at the Seymour Hwy location is incredible! Friendly, helpful and made the process so smooth!

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Returned Clean

My Experience

Thank you for being kind enough to pick it up and deliver it for me. I’m grateful for that and you guys did a great job.

My Experience

They kept me up to date on the progress and notified me when it was done.

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Returned Clean

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Returned Clean

My Experience

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The car looks and drives great.

Returned Clean

My Experience

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Very happy with the start to finish process.

Repair Quality

I was fully updated on every step of the repair process. Steven was a great professional to work with.

Customer Service

Steven and all the staff were friendly, polite and professional.

Returned Clean

Likely to Recommend

Repair Quality

You guys were great. Totally professional staff, from the receptionist that greeted me by name as soon as I walked in the door (wished I remembered her name) to Steven Hernandez that made the whole thing totally effortless on my part. Truck was done really quick and looked great. I will definitely recommend you to anyone needing body work done. Thank you to your GREAT staff at the Wichita Falls Semite hwy location.

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Exceptional work and friendly helpful staff above and beyond. Well pleased Thanks so much.

My Experience

The communication I received with updates and findings was phenomenal! I was never left wondering or guessing what was going on with my vehicle. Kind, professional and proficient service! Thank you 😊 thank you for everything!!!

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My Experience

Wonderful job from each of you, if necessary we will use you again . Thanks for your hard work. Thanks for the nice clean car.

My Experience

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Returned Clean