Gerber Collision & Glass - Wichita Falls

4.9 (230reviews)
99%
2121 Old Jacksboro Hwy,  Wichita Falls,  TX  76301

In operation 81 years.

Gerber Collision & Glass - Wichita Falls offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (230)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many noted their vehicles looked brand new upon return, with paint matching perfectly and thorough detailing. Communication was a standout highlight, with customers appreciating regular text and email updates throughout the repair process. Timeliness was also well-received, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, minor workmanship concerns such as molding issues, and requests for more consistent communication updates, as mentioned directly in their feedback.
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"The service was great , the work was even better than expected! Job well done !"
"Great service and professional work was done on my vehicle."
"... returned it clean . They matched paint perfectly it looks like a brand new car ! Very happy with their work." Read more
"Vehicle looks new, workmanship top notch"
"They did a good job with my repaired no complaints at all."
"... accommodating. We truly appreciated the communication with constant updates through messages and phone calls. Our car looks brand new!" Read more
"... Great job at explaining the whole process to me and kept me informed every step of the way." Read more
"... were not Gerbers fault & I appreciate the fact that staff were so diligent in making sure that I was still aware of the reason for repair delays. Id still recommend ..." Read more
"Really consistent communication. Loved it."
"Great communication, clearly set expectations throughout process, accommodated all questions, followed up every time and delivered clean ..." Read more

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My Experience

This is the kind of business you love to deal with. They went far above what I expected. They made my car like new again! They kept me informed about the status of the repairs several times a week. They delivered ahead of promised time. I highly recommend this business!

Likely to Recommend

In my estimation this is the BEST place to have your car repaired!

Repair Quality

Outstanding job and service!! I would definitely use them again if repairs are required.

Customer Service

The Customer Service was outstanding!! I was kept informed regularly about the status of the repairs.

My Experience

I was really please with the work that was done to my car. A well professional job, thank you.

My Experience

The staff was great very friendly and helpful. The work done on car was excellent. I really enjoyed my experience!

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Repair Quality

Great service, friendly staff and car looked great!

Customer Service

Great service, friendly staff and looks great!

Returned Clean

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Returned Clean

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Would definitely recommend

Repair Quality

Did a great job and done sooner than expected.

Customer Service

Did a great job

Returned Clean

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Repair Quality

EVERYONE WAS VERY NICE AND PROFESSIONAL!

Customer Service

I am pleased so far with the work done on my vehicle! Jennifer was very polite and professional. When I picked up my car, all staff members were in the office...almost closing time! EVERYONE WAS VER NICE!

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Returned Clean

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The text updates were great!

My Experience

Communication was awesome & the car was ready before expected but the work was like there was never anything wrong to begin with. Also appreciated that they took care of returning my rental car.

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Returned Clean

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Repair Quality

Gerber was amazing from start to finish . I woild highly recommend them for all my repairs

Customer Service

Amazing

Returned Clean

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Repair Quality

My car came out looking like a semi never tried running me off the road. It was great. The workers were great. The front desk was great. I wish my duck car sensi didn’t get damaged as I got that out of town but everything worked out perfectly. Communication between me and Gerber was fantastic so I knew what was going on with my car and how long it’d be.

Customer Service

Returned Clean

Likely to Recommend

You gid a good job in a timely matter, I was kept informed of progress along the way and the folks at Gerber were very nice.

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Customer Service

The people there are very helpful and friendly.

Returned Clean

My Experience

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Returned Clean

My Experience

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Returned Clean

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My Experience

Dusty & Jennifer did a great job, stayed in touch, completed on time, car looks great!

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Repair Quality

Jennifer stayed in touch by text and the work they did was great

Customer Service