Gerber Collision & Glass - Wichita Falls/Kell West

4.8 (154reviews)

96%

(940) 276-2717

5340 Kell West Blvd, Wichita Falls, TX 76310

96%

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5340 Kell West Blvd
Wichita Falls, TX 76310

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Wichita Falls/Kell West

See Photos

5340 Kell West Blvd
Wichita Falls, TX 76310

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Wichita Falls/Kell West Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

Jeep

Kia

Ram

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Website

Reviews (154)

Sort By:
Newest
Rating

132 Customers Rated

5 Stars

76.6% Complete

(118)
4 Stars

5.8% Complete

(9)
3 Stars

0.6% Complete

(1)
2 Stars

0.6% Complete

(1)
1 Star

1.3% Complete

(2)
< 1 Star

0.6% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting regular Tuesday and Thursday updates via calls and texts that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles restored to like-new condition. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely commended for being professional, friendly, and going above and beyond. A few customers noted areas for improvement directly from their experiences, including reassembly concerns, minor post-repair issues such as overspray, and isolated cases of delayed callbacks. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Gerber on Kell is the Goto spot for us from now on. Absolutely flawless repair!!" Read more

"Repair and paint quality were good, and I am happy with them. However, some of the reassembly was unsatisfactory. ..." Read more

"The repair looks immaculate."

"Work done on time within budget. Variables with potential costs made evident prior ..." Read more

"Took a while to get the parts but car was fixed right. Everyone were very friendly. Great customer service and communication throughout ..." Read more

"It was ready a week early - a wonderful surprise!"

"My car looks so good. Repairs were accomplished earlier than predicted. I liked the biweekly updates on the progress on my ..." Read more

"My vehicle was repaired and returned early."

"I got it a week ahead of schedule"

"Right on time! It was a great experience!"

"Absolutely love the updates both by text and voicemail. I felt connected and informed throughout the process. Everyone was very friendly and the results were amazing! ..." Read more

"Communication is top notch and always friendly"

"... was excellent in keeping be updated on my repairs. She called every Tues and Thurs along with a text. And when I picked up my car she went out and started ..." Read more

"I received text messages and phone calls and they were completely involved in the process"

"... to date on the progress of our vehicle, Thank you. I felt that I was not lost in the shuffle This was a very pleasant experience." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Gerber on Kell is the Goto spot for us from now on. Absolutely flawless repair!!" Read more

"Repair and paint quality were good, and I am happy with them. However, some of the reassembly was unsatisfactory. ..." Read more

"The repair looks immaculate."

"Work done on time within budget. Variables with potential costs made evident prior ..." Read more

"Took a while to get the parts but car was fixed right. Everyone were very friendly. Great customer service and communication throughout ..." Read more

"It was ready a week early - a wonderful surprise!"

"My car looks so good. Repairs were accomplished earlier than predicted. I liked the biweekly updates on the progress on my ..." Read more

"My vehicle was repaired and returned early."

"I got it a week ahead of schedule"

"Right on time! It was a great experience!"

"Absolutely love the updates both by text and voicemail. I felt connected and informed throughout the process. Everyone was very friendly and the results were amazing! ..." Read more

"Communication is top notch and always friendly"

"... was excellent in keeping be updated on my repairs. She called every Tues and Thurs along with a text. And when I picked up my car she went out and started ..." Read more

"I received text messages and phone calls and they were completely involved in the process"

"... to date on the progress of our vehicle, Thank you. I felt that I was not lost in the shuffle This was a very pleasant experience." Read more

Bradley (GMC owner) reviewed 9/29/26

Seretha (Buick owner) reviewed 9/28/26

Kept me informed every step of the way and the car looks great

Wry happy from the intake to the bi-weekly updates to the pick up process. All very kind and professional.

John (Honda owner) reviewed 9/28/26

Excellent customer service. I received regular updates on the repair. Very clean office space and shop area. Really good folks to do business with.

Very impressed with customer service. I received regular updates on my repair work.

Ronald (Ford owner) reviewed 9/25/26

I was surprised that my car was clean and shiny inside and out. The paint job was perfect. Everyone was pleasant and friendly.. We were able to leave the rental car at Gerber for pickup.

Janet (Cadillac owner) reviewed 9/24/26

Bryan (GMC owner) reviewed 9/24/26

Nick and the entire team did an outstanding job taking care of my truck and everything looks outstanding!! Thank you all for your help!!

Thank you

Jaiden (Ford owner) reviewed 9/23/26

Great service all the way around. Vehicle looked great and everyone was very caring.

Robin (Nissan owner) reviewed 9/21/26

Know not y'alls fault but did take a couple weeks longer then expected.Staff is wonderfully

Only reason I know not your fault took about 3 weeks longer than was told again not you fault. Staff went above the call of duty!! Thank you for your service!

Tanner (RAM owner) reviewed 9/21/26

Cynthia (Ford owner) reviewed 9/21/26

They kept me informed at least twice a week. Everyone was friendly and very helpful.

Ruben (Sp) (Nissan owner) reviewed 9/14/26

Very happy with my repair on my door, very prompt, good work honest thank you

Good work

My door works like a new door, thank y’all so much, yall are wonderful, honest people, real fair

Great work great people I will definitely recommend y all to people I talk to, thank you

Mary (Honda owner) reviewed 9/14/26

Did a fantastic job!!!! Thanks

Good job. Looks like it did when I drove it off the lot brand new.

Very professional, friendly and nice.

Kenneth & Eva (Mercedes-Benz owner) reviewed 9/11/26

Everyone was courteous and professional. Thank you all.

Steve (RAM owner) reviewed 9/10/26

Nathan and all the staff there were you extremely helpful. Keeping me informed the whole way through. Very satisfied and will recommend to others. Thank you team great job

Nathan and team were great.

Olivia (Kia owner) reviewed 9/10/26

Very quick turn over, very good job, very communicative staff!

David (Kia owner) reviewed 9/10/26

I received text messages and phone calls and they were completely involved in the process

Pat (Hyundai owner) reviewed 9/10/26

Jeremy (Toyota owner) reviewed 9/9/26

They all did great. Super nice and communicated at a high level.

Robert (Ford owner) reviewed 9/7/26

Gerber did a great job of keeping me informed on progress of repairs.

Great job

Charisse (Honda owner) reviewed 9/7/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Gerber Collision & Glass - Wichita Falls/Kell West

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Wichita Falls/Kell West

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (154)

132 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -