Gerber Collision & Glass - Wichita Falls/Old Jacks

4.8 (129reviews)
97%
3511 Old Jacksboro Hwy,  Wichita Falls,  TX  76302

In operation 85 years.

Gerber Collision & Glass - Wichita Falls/3511 Old Jacksboro Hwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda

Reviews (129)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting excellent repairs that left vehicles looking brand new. Communication was a standout strength, with frequent and proactive updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated the professional, courteous, and friendly staff. A few customers noted minor areas for improvement, including occasional communication gaps with insurance adjusters and small oversights in repair completion, as mentioned directly in their feedback.
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"... great. The estimated time of repair was spot on, and the quality of work was outstanding. I would recommend Gerber to anyone!" Read more
"Excellent service and work. Repairs were done with minimum of replacements and it was done in a timely manner."
"The hail damage was fixed on my truck professionally and in in a timely manner. I took delivery of my truck two ..." Read more
"I have used them several times and they always do an awesome job. Very easy to work with. Very willing to work around my schedule."
"Accident damage was very nicely repaired."
"... my truck professionally and in in a timely manner. I took delivery of my truck two days earlier than anticipated." Read more
"One week earlier than promised."
"They met my expection 4 days early."
"In at 8:00 am -out by 3:30. As promised"
"Absolutely on time, without rushing."
"Best service I have ever had and was kept up to date on everything!"
"It was amazing communication"
"The office people were terrific. The communication and updates were outstanding. The repair looks great. Thank you!"
"They took care of repairing my car and kept me updated throughout the process. very professional and friendly."
"They called 2 to 3 time a week kept me so informed"

Likely to Recommend

Repair Quality

My sensors have not been adjusted yet . I will not fill this survey til my claim is satisfied.

Customer Service

Truck still has sensors problems

Returned Clean

My Experience

It's was good but I had to come back to get my car buff out oversprary so he got it out

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Repair Quality

Excellent job once again always excellent job thank you

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

We have used Gerber under different names several times and regardless of the name they have always done an excellent job in repairing our vehicles. I really appreciate there agent in keeping us informed of the progress of the vehicle repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a good job on my car and keeping me up dated as the progress came along and getting me taken care of in a timely manner ๐Ÿ™Œ Thank you EDRIE

Likely to Recommend

Super

Repair Quality

Elizabeth and team kept me informed at all times and I was treated very wellโ€ฆ. They really do what they say and back it up with complete guarantee ๐Ÿ™Œ Will totally recommend them 100 ๐Ÿ’ฏ percent ๐Ÿ™Œ Thank you for taking care of my car โ€ฆ EDRIE

Customer Service

My Experience

Justin luman gave above and beyond customer service! My car looked awesome when I picked it up! I would absolutely recommend you guys to everyone! Everyone was awesome that worked on my car!

My Experience

Thank you fixed you are fast great

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Repair was completed in less than a week, and the new bumper looks good as new.

Likely to Recommend

Repair Quality

The hail damage was fixed on my truck professionally and in in a timely manner. I took delivery of my truck two days earlier than anticipated.

Customer Service

Everyone was very professional and courteous.

My Experience

Thank you for a job well done

Likely to Recommend

Repair Quality

Great service. Would definitely recommended but leave a phone number

Customer Service

Returned Clean

My Experience

Everyone at the company was super nice and kept me informed about what was happening with my car. They did a wonderful job. I give them 10/10 stars. Thank you!

My Experience

They did really awesome job and hardest worker..very positive attitude and very respectful..

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Incredibly sweet and helpful staff.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean