Caliber - Wichita Falls - Southwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks great. Came back shinier that when we originally bought it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always a pleasure doing business with Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, wonderful customer service and excellent communication about the repair status.
My Experience - 5.0/5.0 -
My experience with caliber was excellent. The employees were extremely nice and made me feel that they appreciated me as a customer. I really appreciate the constant communication I received concerning the progress that was taking place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout the whole process. Meticulously repaired. Very pleased with the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done fast and efficiently. Adrian was very good at answering my questions and updating the progress email daily. There is a little area that was not fixed, but Adrian is on it and he said it will be corrected. Thank you Adrian. Thank you Team Caliber. Will definitely use your services again, if needed.
My Experience - 5.0/5.0 -
Exceptional service and performance. Enough to over look the broken mirror in the sun visor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint and physical damage areas turned out great. Detail work afterwords was beyond what I had expected.
Customer Service - 5.0/5.0 -
Spot on amazingly friendly and happy CS
Returned Clean
My Experience - 5.0/5.0 -
Jewel made the whole process so easy on me and would keep me updated daily! Great communication from team and very pleasant experience overall!
My Experience - 5.0/5.0 -
This is my second Mercedes repaired by Caliber Collision. It's also my second awesome experience. As a car guy, I have attached keen eye for attention to detail. My vehicles are always returned better than even before the accident. I highly recommend. 10 of 10. 5 stars. Two thumbs up.
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
This is my second Mercedes repaired by Caliber Collision. It's also my second awesome experience. As a car guy, I have a keen eye for attention to detail. My vehicles are always returned better than expected. I highly recommend. 10 of 10. 5 stars. Two thumbs up.
Customer Service - 5.0/5.0 -
Christina was an absolute gem. Although I was out of the country during my repair, she kept me informed every step of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always keep me updated thank you for everything yall do!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did an excellent job on my car as well as keeping me informed with phone calls almost daily. Thank you Caliber Collision!!
Likely to Recommend - 3.5/5.0 -
I was pleased with how the damage area was done but was unhappy with the air conditioner not working.
Repair Quality - 2.5/5.0 -
I picked up my car 2 days ago and found out that the air conditioner is not cooling. I plan to call Jewel tomorrow about the matter. I also found another problem less important.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Work
My Experience - 5.0/5.0 -
Always top notch service! This is the 2nd time using Caliber and both times I’ve had phenomenal customer service and repairs (neither accident was my fault, people just love hitting my wife 😅)