Caliber - Wilson
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandi was absolutely amazing. She kept me well informed of the progress of my vehicle at every step. She went above and beyond to help me with my rental car as well.
Customer Service - 5.0/5.0 -
Brandi again was phenomenal.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great smooth process
Repair Quality - 5.0/5.0 -
Great service friendly staff and good turn around time
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I Could never get the person handling my car on the phone. Always in a meeting or at lunch. Car not ready when promised.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I mean, EXCELLENT JOB. This team pushed my car for a month due to my ignition interlock(breathalyzer). It looks great… the car was sparkling when I picked it up. Phenomenal job both up front and in the back. This is the first time I’ve had to get body work done on a vehicle in 28 years of driving. Everyone their just amazing. Thanks yall! I even dropped off a second car picking up my Lexus. The young lady I spoke to picking it up, the shop manager, the lblonde lady at the front(sorry I didn’t get names) but man I’m impressed! Ty!
Likely to Recommend - 5.0/5.0 -
I picked my car up then dropped off my fiancés!
Repair Quality - 5.0/5.0 -
This team went above and beyond. They rolled my car by hand because of my ignition interlock. It is immaculate. Customer service… fantastic. I shouldn’t use names but I’m going to… Wayne… Ty. Brit… great work… alll around fantastic
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was fine thanks 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent all around.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repair from a month ago went very smoothly from car drop off, excellent communication throughout the repair experience, and a great delivery experience as well. The Sanford, NC shop and team including Tom are very detail oriented and caring. Great customer experience!
My Experience - 5.0/5.0 -
Brandi S. Deserves all the praise. She was really pleasant to work with
My Experience - 5.0/5.0 -
This is the second time caliber has fixed my car because of a deer and this is the second time that everything's been perfect, Thank you guys for quality and timely service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time bringing my car here and they made it look like new again!!! And the people are super nice!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Went above and beyond in assisting for a minor car repair. From the phone conversations to the personal service they offered when i arrived. They went as far to to ensure that the replacement parts met my expectations. Can't say enough of how well they took care of my issue & communicated through the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work Dan did was very impressive
Customer Service - 5.0/5.0 -
Both young ladies in office were very nice and the one that walked me through the repairs list was down to earth and very nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was great all the way from start to finish